Job Title:Executive Assistant
Contract Type: Permanent
Salary:£35,617 per annum (£39,366 is achieved after 12 months successful performance in the role)
WorkingHours: 35 hours per week
Working Pattern: Monday to Friday
Location:Liverpool / Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description.
The difference you will make as an Executive Assistant
As the Executive Assistant to the Chief Property Officer (CPO) you will provide high-level executive administrative and operational support, ensuring the smooth functioning of the CPO’s day to day role. This role requires exceptional organisational skills, the ability to manage multiple priorities, and a proactive approach to problem-solving.
The role is a true Executive Assistant to the Chief Officer and will provide high-level executive administrative and operational support, writing and coordinating reports and proposals, ensuring the smooth functioning of the Chief Officer’s day to day role.
This role requires exceptional report writing, organisational skills, the ability to manage multiple priorities, and a proactive approach to problem-solving. The ideal candidate will have experience as a true Executive Assistant to C-Suite level. This role will include full comprehensive writing of board papers, proposals and strategic decision making.
About you
The ideal candidate will have experience as an Executive Assistant to C-Suite level as this role will include full comprehensive writing of board papers and strategic decision making. This role requires someone with a minimum of 5 years of experience supporting at this level. You will have excellent writing skills with significant experience of writing and preparing board papers and support C-suite level in board meetings
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
1. Competitive pay & generous pension
2. 28 days holidays plus bank holidays
3. Flexible working options available
4. Investment in your learning, personal development and technology
5. A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteedinterview scheme. If you are Ethnically Diverse and demonstrateyou meet the minimum criteriafor the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role profile
6. Serve as the first point of contact for internal and external inquiries directed to the Chief Officer.
7. Writing, reviewing and producing full board/ committee / project proposals, reports and papers for and presentations for the Chief Officer to be delivered at board.
8. Handle and write correspondence on behalf of the Chief Officer, support strategic alignment across the organisation by orchestrating leadership meetings, documentation, agendas, and action follow-ups.
9. Liaise with senior leaders, board members, and external stakeholders on behalf of the Chief Officer with the utmost professionalism and discretion managing email including flagging items for action and monitoring progress
10. Coordinate board and committee meetings, compile board packs, follow up on action points, and liaise with key stakeholders, suppliers, and external partners to maintain smooth communication.
11. Administration and organisation of various meetings on and off site chaired by the Chief Officer and direct reports (including preparing papers and minute taking).
12. Involvement in a range of projects on behalf of Chief Officer.
13. Effective and strategic management of electronic diary for the Chief Officer and direct reports
14. Organising complex travel arrangements, agendas, hotel reservations, itineraries etc.
15. Organising conferences/seminars/workshops etc.
16. Reconciliation of personal expenses, mileage and credit card transactions for the Chief Officer and direct reports
17. Managing, reviewing and updating the filing system
18. General office duties including monitoring post, photocopying and record maintenance
19. Dealing, coordinating and responding to complaints addressed to the Chief Officer and monitoring until resolved.
Other Duties
20. To provide secretarial/administrative cover for Chief Officer PAs as required during annual leave/sickness absence
21. To provide a high quality, customer-orientated service championing our values, and practices.
22. To understand how your job contributes to the overall purpose of the organization, focuses on the company's goals, understands its direction be accountable for delivering your part in the most efficient way
23. To ensure compliance with all Riverside’s policies, in respect of employment and service delivery.
24. Ensure that all data is compliant with legislation and policies relating to data quality
25. To actively promote and advocate for Riverside locally and nationally.
26. Any other relevant duties as required by the Chief Officer or direct reports
27. Takes accountability for own performance and development of themselves, supports the development of others.
28. Continually, it looks for ways to improve the service provided by self, team and the organisation.
29. Aware of the need to add value to support economic, sustainable growth for the organisation.
Additional Information
30. The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford
31. The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
32. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
33. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Essential
34. 5+ years’ experience at C-Suite level / Board Level
35. Minimum five GCSEs (A to C)
36. Excellent writing skills with significant experience of writing and preparing board papers and support C-suite level in board meetings
37. Business-related BTEC, HND or degree or NVQ in business and administration (Levels 3 or 4) an advantage
38. Extensive knowledge of Microsoft applications, especially Excel and PowerPoint
39. Complex diary management experience
40. Excellent attention to detail, organisation and time management skills
41. Excellent communications skills - verbal, written and interpersonal
42. Ability to prioritise tasks and multi-task
43. Proactive problem solver with high emotional intelligence, capable of anticipating needs and effectively addressing challenges before they arise.
44. Confident decision-maker who prioritises effectively, independently managing multiple concurrent responsibilities while aligning closely with strategic objectives.
Desirable
45. Understanding of the context of social housing and the challenges it faces.
46. Evidence of continued professional development.
47. Membership of a relevant professional organisation.