7IM Princes Risborough, England, United Kingdom
Paraplanner (Edinburgh) - 7IM
7IM Princes Risborough, England, United Kingdom
Join to apply for the Paraplanner (Edinburgh) role at 7IM.
Location: Princes Risborough, England, United Kingdom
Note: This job posting shows a role with responsibilities across paraplanning and client support within the 7IM group.
Responsibilities
* Support Advisers in ensuring annual ongoing suitability targets are met by setting up meetings, attending meetings and completing relevant post-meeting documentation.
* Create Statements of Suitability (SOS) for clients post meeting and ensure the annual review process is completed in a timely manner.
* Produce simple new business reports including ISA/GIA top ups and pension transfers in line with suitability assurance programme requirements.
* Create ad hoc letters for clients including fund switches and withdrawals.
* Support Advisers with new business processing and onboarding journey on the CRM system, ensuring the system is kept up to date.
* Maintain compliant advice files in Practice Management System (Xplan).
* Act as a second point of contact for clients to assist with queries and updates on transfers.
* Input, manipulate and maintain prospect data on Xplan including management of Adviser pipeline.
* After appropriate training, take dealing instructions directly from clients and the Advisers for ongoing placement including switches, rebalances, investing monies and raising funds.
* Ensure client communication is accurate, appropriate and delivered at the right time (emails, letters and reports).
* Manage own workloads and Adviser workloads to provide the best client experience.
* Review and create procedures across the team as required.
* Liaise with Client Servicing Team and Operations to ensure clear communication, minimise errors and maximise service levels.
* Suggest improvements to operational systems and procedures to maximise efficiencies (e.g., Xplan).
* Complete monthly compliance modules in timely fashion before deadlines.
* Suggest realistic improvements and solutions to problems to line manager and across 7IM, reviewing/creating procedures as required.
* Filing in accordance with 7IM and FCA procedures.
* Engage with 7IM’s Mission and Tenets and Treating Customers Fairly (TCF) initiatives.
* Ensure 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed in working practices.
* Other duties as reasonably required by the line manager and 7IM.
Skills / About You
* Accuracy and attention to detail when writing reports.
* Organisation of own workload to meet deadlines.
* Client focused, delivering a high standard of client service.
* Proactive and able to use initiative.
* Good communication skills, both oral and written.
* Adaptive to change.
* Proficient in MS Word/Excel.
* Ability and willingness to identify and suggest improvements in processes and service levels.
Qualifications
* Candidates must demonstrate numeracy and literacy skills to at least A level/Highers.
* An industry-relevant examination such as CII Level 4 Financial Planning qualification or working towards this is desired but not essential.
Other Relevant Information
* Reports into the Operations Manager.
About Us
Not Specified
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Finance and Sales
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