Join Our Exceptional Team We are seeking dedicated and personable individuals to join our team as Seasonal Day Porters. This is an exciting opportunity to be part of a professional and welcoming Front of House team, delivering outstanding service during our busy season. Contract : April – October /end/ Role Overview As a Day Porter, you are the welcoming face of the hotel, providing guests with a warm, friendly, and seamless arrival and departure experience. You will help set the tone from the moment guests step through our doors and ensure they leave with lasting positive impressions. Key Requirements of the role: As a vital team member, you play a proactive role in welcoming guests and using the guest's name whenever possible. Collaboration with other departments is key to making the guests' stay as comfortable as possible. Your key duties involve Warmly welcome guests, opening doors and assisting them as they arrive or depart assisting with luggage on arrival and departure, storing bags when required, providing door coverage Assist with guest luggage, including transporting bags to rooms, storing items securely, and providing support when needed. Provide effective door coverage and maintain a professional presence in front-of-house area, provide reception cover for breaks or busy spells at the desk. Having an excellent knowledge of the local area including attractions, transportation systems, theatre, tourist sites, sporting activities, shops, restaurants. Offer information about hotel amenities, services, and operating hours. Introduce guests to room features and facilities upon arrival. Work collaboratively with all hotel departments to ensure a smooth and enjoyable guest experience. Follow all Health & Safety procedures and maintain high cleanliness and safety standards. About you: We are looking for someone who is: Flexible and a strong team player Reliable, energetic, and highly motivated Able to work independently with good organisational skills Passionate about delivering exceptional guest service Detail-oriented with a commitment to high standards What do we offer? Competitive rate of pay Excellent on-going support, training, and development 28 days holiday including Bank Holidays per annum Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels Food and Beverage discounts at all our hotels Meals on duty More about us: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.