# Complex Needs Community Keyworker (Women's Services)* CV-Library* Southampton, HampshireCharity### Job DescriptionBelmont Recruitment are recruiting a Complex Needs Community Keyworker to join a community-based service supporting women on probation across Hampshire (Travel is required to differing sites so car driver is essential).This role involves delivering one-to-one, trauma-informed support to women living in the community, as well as women preparing for release from custody. You will support women with complex needs — including housing insecurity, mental health challenges, substance use, domestic abuse and other barriers — helping them to build stability, independence and safer lives away from the criminal justice system.You will manage your own caseload and work closely with probation, housing services and a wide range of statutory and voluntary partners. The role also includes prison in-reach and “through the gate” support prior to release.Please note: the role involves a significant amount of case recording and data management (approximately 35% of working time) and requires confidence in lone working and decision-making.You will be expected to travel across Hampshire, mileage is paid - but driving and access to your own vehicle is essential. Flexible working 2 days a week WFH is also included.Key responsibilities include:\*Providing one-to-one advocacy, advice and emotional support to women on probation.\*Completing needs and risk assessments and regularly reviewing support plans.\*Delivering prison in-reach and release support, including meeting women at the gate.\*Supporting women to secure and sustain safe and appropriate accommodation.\*Working in partnership with probation, housing, social services and other agencies\*Monitoring engagement, risk and progress, escalating safeguarding concerns where required.\*Maintaining accurate, timely case records in line with contractual requirements.About youWe are looking for someone who has:\*Significant experience working with women experiencing multiple and complex needs or vulnerable people.\*Strong understanding of issues affecting women involved in the criminal justice system.\*Experience of casework, advocacy and partnership working.\*Confidence managing risk and responding to challenging situations.\*A trauma-informed, non-judgemental and empowering approach.\*Excellent organisational, administrative and IT skills.\*Ability to manage a varied caseload and work independently.Essential requirements\*This post is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010.\*Enhanced DBS check required.\*Enhanced Level 1 Ministry of Justice vetting via SSCL (or have held this within the last 6 months)\*Full UK driving licence, access to a vehicle and business insuranceDays: Monday - FridayContract: Until April 2027Salary: £19 to £22 per hourBenefits of working with Belmont Recruitment;\* Single point of contact consultant.\* 24h support.\* Regular communication updates.\* Referal Benefit Scheme
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