Job overview
1. To be responsible for an identified community caseload, ensuring high standard of professional conduct to comply with best practice and professional accountabilities.
2. Must have a forensic nursing experience.
3. To promote a service user focused service.
4. Participate in audits and survey relevant to the team.
5. To participate in development of new policies and procedures as required.
6. Ensure that clients receive a culturally competent service.
7. To co-ordinate the day-to-day activity and manage the workload of the Team.
8. To ensure the legal requirements of the Mental Health Act (1983) and subsequent amendments are adhered to.
9. To establish and maintain good relationships with service users, carers and voluntary sector colleagues.
10. To provide best evidence practice to service users which complies with legislation, policies and procedures and relevant quality, governance and local and national guidelines.
11. Liaise with General Practice and Primary Care colleagues to promote partnership working.
12. Ensuring that the local demographics are taken into consideration for service provision and improvement
Main duties of the job
• To be responsible for an identified community caseload, ensuring high standard of professional conduct to comply with best practice and professional accountabilities.
• To participate in the assessments and selection of potential clients ensuring that their physical/psychological and social needs are taken into account at all times.
• Seek to establish a therapeutic relationship with individual clients and their families
• To ensure that clients in the community with behavioural problems, e.g. violent or potentially violent clients are identified in caseload and that caution and care is taken when visiting such clients, if necessary organising joint visits and being mindful of the lone worker policy.
• To co-ordinate the day-to-day activity and manage the workload of the Team
• To ensure the legal requirements of the Mental Health Act (1983) and subsequent amendments are adhered to
• To establish and maintain good relationships with service users, carers and voluntary sector colleagues
• To provide best evidence practice to service users which complies with legislation, policies and procedures and relevant quality, governance and local and national guidelines.
• Liaise with General Practice and Primary Care colleagues to promote partnership working
• Awareness and understanding of effective use of risk management techniques
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
• Deliver a high quality, service user focused service that identified and addresses actual needs
• Provide a best evidence practice to service users, which complies with legislation, policies and procedures and relevant quality, governance and local/national guidelines.
• To take a proactive approach to ensure all targets and standards set by the HCC, CSCI or Local Authorities relevant to the area of work/team are achieved.
13. To promote a service user focused service
14. Participate in audits and survey relevant to the team
15. To participate in development of new policies and procedures as required
• Ensure that clients receive a culturally competent service
• To guide and support multi-disciplinary team members in delivering the care as documented within the clients’ care plan
• Receive regular feedback from service users and carers on the service provided by the team and ensure the unit manager is aware of any areas of concern
• Assist in the review of operational policies and procedures on an annual basis
• To ensure systems are implemented for effective Health & Safety management
• All complaints will be responded to within the time specified, and incidents and near misses will be reported in line with Trust Policy.
• Assist in ensuring results of research undertaken relating to national and international best practice are applied within the unit
16. To develop close links with relatives/carers and ensure that effective communication takes place especially when clients are admitted or being prepared for discharge from hospital and that all appropriate agencies are informed, so that follow-up care can take place.
Ensuring that the local demographics are taken into consideration for service provision and improvement
• To adhere to Health & Safety requirements
• To be aware of the Trust Complaints Policy in order to promote excellence of service and consumer satisfaction.
Person specification
Education/ Qualification/ Training
Essential criteria
17. Registered Professional in either Nursing (Mental Health) or Social Work, with current registration with NMC or HCPC
18. Evidence of post registration continued professional development, qualifications or equivalent experience
19. Educated to degree level or equivalent experience
Desirable criteria
20. Practice Educator or mentor
21. Post registration training or qualification in CBT, PSI or equivalent
Experience
Essential criteria
22. At least two years post qualification experience
23. Previous experience of functioning as a team member
24. Previous experience of Management and Clinical Supervision, including annual appraisal
25. Previous experience of organisational change
Desirable criteria
26. Previous experience of working within the NHS and with senior allied professionals, internal and external stake holders
27. Experience of working in the community setting
Knowledge and Skills
Essential criteria
28. Good knowledge of current and relevant local and national agendas that impact upon Primary Care Mental Health teams and the wider health and social care system and the ability to understand and disseminate this knowledge to others
29. Sound knowledge and understanding of the Mental Health Act (1983/ 2007/ 2014/5), Care Act (2014), relevant national standards and other relevant national policies.
30. Excellent knowledge & understanding of recovery principles and NICE guidance in relation to common mental disorders and the ability to ensure that evidence based practice with clear clinical outcomes is embedded into practice.
31. Demonstrate a competency in using electronic clinical systems and associated Microsoft Office products or equivalent software.
Personal attributes/ other
Essential criteria
32. Self - aware demonstrating a positive attitude on achieving the best results and overcoming obstacles.
33. Takes action to enable others to achieve maximum contribution, communicates vision, direction, and outcomes clearly, motivating others to achieve
34. Ability to work independently and as part of a team and able to both/influence and work across professional boundaries
35. Ability to communicate positive expectations of the organisation to others in a enabling and supportive manner.