Overview
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our mission – we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. To be able to make the most of it you need to live and breathe our principles.
* Think without limits – Think fast, think fearlessly, and take the team with you
* Own it and back yourself – Own the basics, own your role and own the results
* Be relevant – Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
You will assist in implementing a relevant and data driven Search & Visual Merchandising strategy, adopting best in class strategies and developing forward thinking features. You will be at the heart of delivering a personalised consumer experience across every brand, moving our digital offering forward and acting as a primary driver of innovation, customer-first and evidence-based working to help drive towards the group digital KPI’s.
* Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies.
* Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience.
* Enhancing personalisation on site and app via search and merch tools.
* Contribute new ideas into our Digital roadmap.
* Promote a culture of experimentation, ensuring we are constantly iterating and evolving strategies with proven uplifts.
* Analyse and interpret A/B test results, compiling detailed views of outcomes, learnings and next steps.
* Utilise and update playbooks of best practises to be used within the business to ensure consistent and scalable optimisation practices.
* Use data insights to identify customer pain points in the journey. Present recommendations on how we can optimise in these areas.
* Work cross-functionally to optimise experience during trade events and other initiatives.
* Help build, develop and manage weekly reporting on key insights and actions.
Qualifications
* Degree related subject.
* Commercial & analytical mindset.
* Passionate about customer behaviour, optimising online experiences and an interest in wider digital practices.
* Strong data driven mindset with a sound commercial understanding.
* Experience in analytics tools.
Additional Information
* Frasers Champion – Our employees are at the heart of our business and we recognise individuals monthly for their hard work. Frasers Champion is a peer nominated scheme with 8 winners receiving double their pay for a month when they have thought without limits, owned it or been relevant.
* Frasers Festival – An event for Head Office and Retail Staff across the UK and Europe with features like a MEGA brand village, guest speakers, entertainment, and more.
* CEO Sessions – Once a quarter, 20 employees can attend sessions with our CEO and leadership team to connect and discuss topics such as our Sports or Luxury business.
* Retail Reconnect – Two-day store or warehouse insights for Head Office employees each financial year to understand frontline impact and generate improvement ideas.
* Employee Welfare – Frasers Fit wellbeing programme with free gym access/classes and discounted memberships; Retail Trust provides free wellbeing support, helpline, and resources.
What’s next?
* Our Recruitment Team will review applications and all candidates will receive a response. Shortlisted applicants may be asked to confirm key details before a first-stage interview focused on culture and values. Successful candidates may undergo further interview stages with the Hiring Manager/wider team, which may include a presentation or task.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Analyst
* Industries
* Retail
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