Administrator - HMP Wormwood Scrubs - BrixtonPermanent£25,207Are you an organised, proactive administrator who thrives in a fast-paced environment? Join our Substance Misuse Team at HMP Wormwood Scrubs, supporting psychosocial interventions and accredited treatment programmes for people entering prison with drug or alcohol needs. While you’ll be based at Wormwood Scrubs, occasional travel to other regional services may be required.What You’ll DoYou will provide comprehensive administrative support to the SMS team, including: Maintaining accurate data across systems such as Excel, Word, Outlook, C-Nomis, SystmOne, DET and DAMs. Handling enquiries, calls and correspondence respectfully and confidentially. Organising attendance lists, producing letters, maintaining programme databases and ensuring participants are recorded and paid via C-Nomis. Supporting meetings through minute-taking and coordination. Managing filing systems, stock orders, office supplies and equipment. Coordinating communication between prison departments, clinical teams and head office. Managing mail, visitor processes and general office duties. Supporting audits, quality checks, and data reporting requirements.Your ImpactThis is more than an admin role, you’ll help ensure: Smooth daily operations within a busy prison-based service. Accurate data collection and reporting for commissioners and Forward’s internal monitoring. Strong working relationships with clinical partners and prison departments. Compliance with data protection, health and safety, and organisational policies.What We’re Looking ForSomeone who can: Use initiative to improve admin processes and systems. Handle sensitive information with professionalism and discretion. Build positive working relationships across diverse teams. Stay organised, meet deadlines, and adapt to shifting priorities. Engage confidently in meetings, supervision and cross-site working when required.You’ll be part of a committed, supportive administrative team helping deliver life-changing services. We’ll support your development, keep you up to date with governance and training, and encourage continuous improvement.Please see attached Job Description for full details About UsWe are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here. Employee Screening and Eligibility to Work We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.