Benefits
Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work.
Job Overview
Do you love to provide Excellent Customer Service? Our Housing Management Officers deliver a customer focused, holistic housing management service that keeps customers at the heart of what we do and the estates we manage in Kirklees. We are looking for dynamic Housing Management Officers to work directly with communities and who are ready to embrace their next challenge, delivering our range of high quality services across a range of functions. Housing Management Officers are often the main point of contact for our tenants and communities and will be expected to provide a professional and knowledgeable housing management service.
Kirklees is a large area, rich in heritage and with brilliant diversity and culture throughout. Our Housing Management Officers will be expected to engage well with all customers, providing high challenge and high support so that our communities are safe, well maintained and a good place to live. An important part of the role is to recognise when action needs to be taken to address concerns by listening to our communities and developing action plans for improvement. You will also be expected to work with vulnerable customers who may need additional support throughout their tenancy and to support them to access services via other services across Kirklees partners and the voluntary sector. We work with tenants to help them achieve positive outcomes in order to sustain their tenancy.
Contact
Jonnie Smith is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.
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