What's in it for you
At Booker, along with being a great place to work and providing opportunities for career growth, we offer a comprehensive benefits package:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months of service, a Tesco colleague discount card with 10% off, increasing to 15%, on most purchases at Tesco for a 4-day period after every four-weekly payday, thirteen times a year. Also includes 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank. Terms and conditions apply.
* Free eye tests when spending £50 or more, with 30% savings on glasses, prescription sunglasses, and contact lenses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website offering savings on everyday purchases, including a cycle-to-work scheme.
* After 3 months of service, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount in the future.
* Retirement savings plan (pension) - save up to 5%, with Booker matching your contribution.
* Life Assurance - coverage for death in service life cover of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A competitive holiday package.
About the role
You will ensure our customers' needs are exceeded at all times while working across various areas of the store, making every day different. Responsibilities include filling shelves, serving at the tills, managing stock levels, and picking deliveries. Your efforts will help ensure customers receive what they need quickly and efficiently.
We are looking for someone with a positive attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
You will be responsible for
Accurately picking and dispatching goods using a handheld terminal, and informing the Manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is secure for delivery.
Providing high standards of customer service by processing deliveries efficiently and meeting targets.
Being polite and professional when dealing with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
You will need
A positive, can-do attitude and comfort working to meet pick rate targets.
A passion for customer service and willingness to go the extra mile.
Punctuality, proper presentation, and reliability.
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