As a Degree Apprentice in Digital, Data and Technology, you'll join a dynamic team that designs, develops, and supports digital systems across the NHSBSA. From the start, you'll be involved in meaningful projects that help deliver and enhance digital services for both internal operations and external users nationwide.
Working alongside experienced professionals-including software developers, software testers, platform engineers, and agile delivery teams-you'll gain hands-on experience in a wide range of technical areas. Your day-to-day work may involve, developing new software, testing our digital solutions and analysing technical issues
At the same time, you'll be studying towards a Degree Apprenticeship in Digital Technology Solutions (Software Engineering pathway). This structured programme allows you to apply your academic learning directly to your role, with support from mentors and colleagues who are committed to your development and success.
This is a fantastic opportunity to earn a salary, gain a degree, and build a career in tech-all while playing a key role in the delivery and improvement of digital services within our DDaT directorate., 1. Analyse, interpret and report information and knowledge of technical subjects and concepts to influence decisions.
2. Manages degree course workload and studies. Achieves good results within the University course.
3. Coordinates efforts with colleagues, effectively communicates to achieve a high standard across all aspects of the role.
4. Applies the appropriate methods and procedures for the development and testing of systems.
5. Designs, develops, enhances and tests ICT systems in accordance with ICT standards and customer requirements.
6. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request and change management processes and systems to support successful implementation of system enhancements and fault resolutions.
7. Responsible for analysing and resolving business and technical problems and identifying and assessing solutions in a timely and effective manner demonstrating creativity and innovation.
8. Is aware of their own development requirements, proactively seeks support and development opportunities to enhance their own skills and knowledge.
9. Communicates effectively at all levels to both technical and non-technical audiences, verbally and in writing.
10. Carries out research and development work to support future business needs e.g. pilots, evaluation and trials of new software packages or technologies.
11. Assists other members of the team and other teams within ICT and the wider delivery team where applicable.
12. Plans own work activities to achieve work package objectives. Escalates as appropriate any issues or conflicting priorities which may impact deadlines.
13. Responsible for adhering to data protection and security policies.
14. Contributes to the quality process by actively participating in Quality Assurance reviews.
15. Determine and apply appropriate quality and environmental policies to support best practice.
16. Monitors own and others health, safety and security in accordance with Authority policies.
17. Ensures own actions support equality, diversity and rights.
18. Participate in partnership working with other individuals, groups and agencies.
19. Maintain knowledge of market trends and an understanding of emerging technologies and business opportunities to assess their relevance and application in ICT. Knowledge and interest in computer systems, hardware, software and procedures, in particular around systems development.
In addition to the above accountabilities, as post holder you are expected to
1. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
3. Encourage an environment where your own and colleagues' safety and well-being is promoted.
4. Contribute to a culture which values diversity and inclusion.
5. Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working relationships
Responsible to:
+ DDaT PeopleManager
+ Head of Software Engineering
+ Delivery Manager
+ Delivery team members
Key relationships and connections:
Other staff within NHSBSA
The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community.
At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we've recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.
We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.
A copy of our Privacy Notice is available to view at the link below:
NHSBSA Privacy Notice
Join the NHS Business Services Authority as a Degree Apprentice in Digital, Data and Technology. Based in Newcastle upon-Tyne, you'll gain hands-on experience in agile digital service delivery, cloud technologies, and system development while working towards a Degree Apprenticeship in Digital Technology Solutions (Software Engineering pathway). You'll support critical systems, contribute to innovative projects, and develop both technical and business skills in a collaborative environment. Applicants must be eligible and committed to completing the degree apprenticeship program. This is a fantastic opportunity to earn while you learn, build a career in tech, and make a real impact on services used nationwide.
Eligibility Criteria:
+ You must not currently be in full-time education or hold an existing qualification at the same or higher level in a similar subject.
+ You must have the right to work in the UK and have lived in the UK/EU for at least three years, currently residing in England (as per government guidelines).
+ 27 days leave (increasing with length of service) plus 8 bank holidays
+ Flexible working (we are happy to discuss options such as compressed hours or reduced hours)
+ Flexi time
+ Hybrid working model
+ Career development
+ Active wellbeing and inclusion networks
+ Excellent pension
+ NHS Car lease scheme
+ Access to a wide range of benefits and high street discounts!, Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
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