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Overview
As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. Your responsibilities include overseeing opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to meet company goals. This role offers growth opportunities alongside industry-leading teammates.
What You'll Do
* Deliver outstanding service to consumers using our C.H.A.R.M. service model.
* Create an enjoyable team environment encouraging suggestions, ideas, and concerns.
* Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities.
* Assist in various departments including customer service, product knowledge, visual presentation, and stock management.
* Support daily retail operations such as POS management, stock replenishment, pricing, markdowns, loyalty promotion, and cleanliness standards.
* Lead by example and collaborate with Store Management to improve sales KPIs.
* Adhere to Crocs, Inc. Asset Protection policies, including inventory control and compliance.
What You'll Bring
* 2-3 years of retail experience, preferably with store leadership roles.
* Flexibility to work nights, weekends, holidays, and extended hours.
* A passion for retail and creating memorable shopping experiences.
* Strong communication and interpersonal skills.
* Proactive and detail-oriented approach.
* Ability to embody Crocs’ brand values as a proud ambassador.
The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industry: Retail Apparel and Fashion
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