Clinical Governance and Quality of Care Lead on quality governance, ensuring robust systems for patient safety, clinical effectiveness, and quality improvement are embedded across all services. Ensure compliance with regulatory standards from national bodies (including NMC, NICE, and NHSE) and can demonstrate compliance against the requirements set out by regulating bodies and authorities. To ensure effective preparation and planning for regulatory inspections and ongoing self-assessment and improvement against the Care Quality Commission domains, to ensure that the organisation is safe, effective, caring, responsive and well led. Maintain strong working relationships with regulatory partners and other stakeholders, ensuring effective intelligence gathering and proactive management of risk and opportunity. Ensure an effective approach to internal quality assurance and the mechanisms for learning and delivery of improvement and change to address patient safety risks. Corporate responsibility for Safeguarding Adults and Children and Infection Prevention & control, as delegated by the Chief Executive. Put in place arrangements to support the development of a patient focused organisational culture, with strong professional values and behaviours. Oversee the management of patient clinical-related feedback and ensure NEMS policies and procedures are informed by best practice and reviewed regularly. Guide and support the Clinical Leadership Team and the Nursing and AHP workforce in monitoring, evaluating and improving patient experience, with effective feedback systems. Be accountable for measurable improvements in patient safety, clinical outcomes, and patient experience, supported by data-driven assurance and benchmarking Professional & Clinical Workforce Leadership Provide professional leadership for nursing professionals, care staff and allied health professionals, fostering a culture of trust, respect and multidisciplinary collaboration. Lead the development and implementation of workforce strategies, clinical supervision, appraisal, and revalidation processes to uphold the quality of patient care and maximise clinical productivity. Guide the clinical workforce - provide inspirational, visible leadership and develop a cohesive, supportive team environment. Develop and support staff and students - responsible for workforce utilisation and development, including strategies for recruitment, retention, education, ongoing training & professional development, to ensure a highly skilled and effective nursing and AHP team. Work with Executive colleagues and the NEMS People and Culture function to develop the clinical workforce strategy and ensure sustainability of future NEMS services. Ensure effective team structures are in place and provide line management of key teams. Lead the development of advanced practice, multidisciplinary and innovative workforce models to meet current and future service demand Clinical Leadership and Service Delivery Responsible for the management of clinical services, resource allocation and ensuring services are delivered effectively and efficiently. Set and demonstrate an organisational safety culture in line with the organisations vision and values to ensure high quality service delivery. Develop and communicate the strategic approach to clinical service delivery, quality, assurance, innovation and improvement; ensuring a shared vision and measures of success which support and enable the overall strategic vision. Jointly with the Medical Director, advise the NEMS Board on the impact of proposed service changes, regulation, legislation, and national policy in terms of the organisations ability to deliver clinical services. Maintain an active clinical presence and professional credibility within services. Whilst there is no formal rostered clinical requirement, the post holder is expected to undertake clinical practice as required to support service delivery, maintain professional competence, and ensure a current and visible understanding of frontline care Service Development & Improvement Develop evidence-based care pathways and local guidelines that enable NEMS to enhance and re-design its range of services. Along with the Medical Director, provide clinical scrutiny and/or sign off for new and developing services and processes. Lead efforts to continuously improve the patient and family experience. Act as a patient champion, ensuring patient and public feedback is used to drive improvements. Working with other Directors and Senior Leaders, ensure the development of leadership and improvement capability across NEMS. Strategic Leadership Provide professional advice to the Board, contributing to the strategic vision, values, and objectives of the organisation, ensuring alignment with national policy and statutory requirements. Maintain key professional relationships and attend forums across the ICS and wider. Develop effective external contacts and relationships to ensure that NEMS is best placed to benefit from best practice networks and partnerships. Promote financial sustainability and productive working with all clinical staff at NEMS and maintain budget control. Adhere to the standards laid down in the NHS Code of Conduct for Managers and NHS Constitution and at all times act in a manner that reflects and promotes the values of NEMS. Actively identify good practice at NEMS and share it across the organisation. Provide visible clinical leadership across the Integrated Care System (ICS), influencing partners and contributing to the development of system-wide urgent and primary care strategy Participate in the On Call rota for NEMS.