About the role
Working Hours: A minimum of 30 per week - 18 hours for team supervisory tasks and 12 hours for client merchandising
Rate
Team supervisory tasks at £14.25 per hour and merchandising tasks at £12.85 per hour
Ideal recruitment area
Candidate to cover selected postcodes within BR, CR, RH, TN and SW postcodes from Bromley, Elmers End, Orpington, Croydon, Purley, Catherham, Thornton,Redhill, Riverhead and Sevenoaks.
Responsibilities
Your 30 hours will be divided between managing callage, compliance and F2F coaching of your team of around 30/35 merchandisers, inductions, reviews, and training of new starters. A portion of your time will be based around callage delivering coverage (calls) for your district.
You will need to be a Driver and have full use of a car.
Be able to accept Point of Sale to your home address to walk into store for various client activities.
Desired criteria
To have supervisory experience and worked in the retail sector.
A tablet and phone will be provided however, use of a laptop would be beneficial.
How you'll deliver excellence
Team Leadership
* You’ll oversee day‑to‑day activity in your district, making sure all work is completed on time and to the standards agreed with our clients.
* You’ll manage and arrange merchandiser schedules for your district.
* You’ll support recruitment and onboarding for your district.
* You’ll train, support, and guide merchandisers so they’re confident and capable in their roles.
* You’ll give regular feedback by celebrating great work and addressing any performance concerns early.
* You’ll be the main point of contact for your district and share timely updates through our feedback tools.
Compliance & Standards
* You’ll make sure everyone follows the correct processes, standards, and safety guidelines.
* You’ll ensure plans and schedules are accurate, realistic, and aligned with wider regional priorities.
* You’ll maintain strong admin standards and accurate data in all systems.
Merchandising
* You’ll ensure all merchandising and in‑store activity is completed correctly, following briefs and planograms where provided.
* You’ll ensure displays, products, and POS materials are set up properly and look great for customers.
Other Duties
* You’ll build positive relationships with store managers, in‑store teams, and internal support teams.
* You’ll support new initiatives and help your team adapt to new ways of working.
* You’ll look for opportunities to improve processes, execution quality, and the overall colleague experience.
What makes you excellent
* Strong planning, organisation, and time management skills with the ability to manage competing priorities.
* Proven ability to lead, motivate, and coach field-based colleagues.
* Clear and confident communicator, able to engage stakeholders at all levels.
* Strong relationship-building skills with internal and external partners.
* Previous retail, merchandising, or customer service experience.
* Confident using mobile and desktop systems for scheduling, reporting, and communication.
* Full driving license and access to a vehicle.
What makes us excellent
As part of your package, we offer:
* Incentive scheme
* Health cash plan (24-hour GP, counselling, dental, physiotherapy, and more)
* Life insurance
* Flexible holiday and pay
* Immediate access for you and your family to GroceryAid
* Access to PAYM8, allowing you to access your wage before your payday
* Unlimited refer a friend scheme
* Regular performance reviews with access to over 400 learning resources and progression opportunities
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