What You’ll Do
Support Linux-based middleware and application services
Assist with deployments, configuration changes, and service monitoring
Work alongside experienced engineers to troubleshoot incidents and resolve issues
Learn how enterprise systems integrate using APIs, messaging, and middleware platforms
Follow IT service management processes (change, release, incident, and problem management)
Essential Skills & Experience
Good working knowledge of Linux/Unix (academic, personal, or commercial experience)
Some experience with Java applications or middleware (development or support)
Basic understanding of web services or APIs (REST or SOAP)
Ability to write and run basic SQL queries and understand database concepts
Interest in IT operations, service delivery, and learning enterprise systems
Clear spoken and written English
Nice to Have (Not Required)
Exposure to application servers or middleware (e.g. WebLogic, ESB, SOA, APIs)
Familiarity with monitoring or logging tools (e.g. Splunk, Dynatrace)
Basic scripting experience (Shell, Python, or similar)
Knowledge of ITIL or service management concepts (training provided