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Operational support officer

Coventry
Coventry City Council
Support officer
Posted: 9 March
Offer description

What is the job role?

Come and join us at an exciting time and be part of the Professional Support Service’s journey. We are a team that works with colleagues at all levels across Children’s Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.

When you join our team, you’ll be working alongside people who are passionate about what they do and determined to make a difference.

This is a part time position within the Quality Assurance Team and you will work as part of a team supporting Child Protection Conferences, Looked After Children, Adult Safeguarding.

Your duties will include supporting Child Protection Chairs, Independent Reviewing Officers, Conference Support Officers and team managers for that service area on a day to day basis with a variety of tasks. We are friendly and supportive teams and work on a variety of tasks in a fast paced environment which can be very rewarding, but also means you must be able to prioritise your own workload, multitask a number of conflicting deadlines and cover/support other colleagues.

Duties will include support with our inhouse system LCS, dealing with queries both over the telephone and in person, co-ordinating child protection conferences, producing statistical information for team managers and other tasks as appropriate.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who:

1. Has a flexible approach
2. Able to use own initiative
3. Is a self-starter
4. Has strong organisational skills and the initiative to prioritise their own workload
5. Thrives in a busy and diverse environment
6. Has great attention to detail along with excellent communication skills

Does this sound like you? Then we want to hear from you!

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