Hours: 37.5 hours/week (1 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
This post will provide advice via a number of different channels including telephone, outreach and appointments. It is the main point of access for clients and provides a first response on the full range of advice issues including benefits, debt, housing, family and employment. This adviser role offers great variety, providing holistic advice answering queries and supplementing existing advice, empowering clients to understand and assert their rights.
We are looking for a self-motivated, enthusiastic and organised team player. No experience of working in the charity sector is needed but the successful candidate will have a keen interest in helping people in need no matter what their background. You will have effective communication skills and an ability to work pro-actively, both individually and within a team, along with being able to demonstrate effective computer literacy.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
Closing date: 13th June 2025
Interview Date: 18th June 2025