We are on the look-out for a Billing Administrator to join our team in Glasgow. Working in partnership with a variety of departments throughout the business, our Billing Team are responsible for processing customer billing on the CRM and managing correspondence to the Billing Team. It's a fast paced administration role and daily duties can include anything from processing and applying contracts through our in-house CRM system to creating and monitoring tickets in our helpdesk system, ensuring that customer billing is accurate. You'll liaise with our Sales, Technical and Finance teams to clarify customer billing requirements. Day to Day responsibilities will also include: Managing customer records Monitor and manage ticketing system Processing sales orders Processing customer cancellations Monthly billing Manage Microsoft licence packages on Microsoft portal and CRM Queries from sales team Other ad hoc billing requirements Have excellent administration experience Have experience working with internal stakeholders in a commercial environment Have excellent attention to detail Are self-motivated with a drive to learn, and a 'can do' attitude Salary: up to £30K benefits iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over £127m Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on careers@iomart.com We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.