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The Senior Credit Risk Analyst is responsible for using advanced data analytics to identify, analyse, and resolve complex credit risk challenges. This strategic role involves developing and implementing data-led strategies to improve debt outcomes for customers while delivering cost efficiencies for E.ON Next.
Here is a taste of what you will be doing:
Conduct in-depth analysis of credit management processes, customer debt profiles and market trends to uncover opportunities for improvement.
Use data-led outcomes and forecasting techniques to identify, assess, and proactively manage debt challenges across the portfolio.
Develop and implement data-led strategies to optimise debt collection, reduce customer defaults and enhance overall operational efficiency.
Partner with cross-functional teams (e.g. operations, billing and finance) to help clarify problems, quantify value / feasibility of proposed solutions, and present actionable recommendations to senior management.
Stay up-to-date with industry best practices, regulatory changes, and emerging credit risk management approaches.
Are we the perfect match?
Minimum 3 years experience in debt management or related field across large customer portfolios.
Strong technical skills in data manipulation and analysis (e.g. SQL)
Track record of using data to improve customer and commercial outcomes.
Ability to present complex data and analysis, in a simple and engaging manner.
Keen attention to detail, problem-solving and a focus on continuous improvement.
Self-starter that works with minimal supervision and can adapt to new technical environments quickly.
It would be great if you had:
An understanding of the UK energy and/or utilities markets
Experience using Python for data analysis
Here's what else you need to know:
Role may close earlier due to high applications.
Location - Nottingham E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX - with travel to our other sites when required.
Excellent parental leave allowance.
Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds.
Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you.
Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture.
Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process.
Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way.
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Analyst
* Industries
Oil and Gas
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