Client Services Advisor, Onboarding - 12 month Fixed Term Contract page is loaded
Client Services Advisor, Onboarding - 12 month Fixed Term Contract
Apply locations Basildon time type Full time posted on Posted Yesterday time left to apply End Date: June 9, 2025 (15 days left to apply) job requisition id 135854
End Date
Sunday 08 June 2025
Salary Range
£25,517 - £26,860
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Job Description Summary
This is a full time, 12 month fixed term contract based in Basildon, Essex.
Job Description
* JOB TITLE:Client Services Advisor - Onboarding
* SALARY: £25,517
* LOCATION(S): Phoenix House, Basildon. Essex.
* HOURS: Full-time- 12-month Fixed Term Contract
* WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity
Cardnet is our payment system offered by us that allows businesses to accept card payments through various channels. It provides solutions for both in-person (POS terminals) and online payments. We also offer solutions for over-the-phone payments that can be integrated with e-commerce platforms.
This opportunity works closely with Cardnet’s biggest VIP Clients
As a Client Service Advisor, you’ll be:
* Quality Checking Applications
* Processing the Onboarding of new merchants
* Providing an excellent service directly to the Client through weekly calls and emails
Why Lloyds Banking Group
If you think all banks are the same, you’d be wrong. We’re an innovative, constantly evolving business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need
* Phenomenal Customer Service skills
* Excellent attention to detail with an ability to maintain high levels of accuracy
* Excellent interpersonal skills, both written and oral
* Work well within a Team through collaboration.
And any experience of these would be really useful
* A proven understanding of Excel
* Work well under pressure
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 22 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
About Us
With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.
Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
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