My clients, an award winning, global law firm, is now looking to hire a Benefits Coordinator to join their London office.
This is an excellent opportunity for a detail-oriented and highly organised HR professional to play a key role in delivering a first-class benefits and payroll experience within a fast-paced, professional services environment. Working closely with senior HR leadership, finance, and external providers, you will help ensure employees receive a competitive and well-managed reward offering.
You will act as the primary point of contact for all benefits-related matters, supporting the delivery and continuous improvement of the firm’s benefits and payroll processes in London. This is a varied role combining administration, stakeholder management, data analysis, and project work.
Key Responsibilities:
* Serve as the main contact for employee queries relating to pensions and benefits
* Partner closely with the finance/payroll team to support monthly payroll processes and validate benefits data
* Assist in delivering the firm’s benefits strategy locally, working alongside senior stakeholders and external advisors
* Conduct benchmarking exercises to ensure salary and benefits remain competitive within the market
* Support the implementation of new benefits initiatives and enhancements, including communications and internal launches
* Coordinate the annual benefits renewal cycle and manage benefits enrolment windows (including system updates and testing)
* Maintain and ensure accuracy across the HRIS and benefits platforms, working with systems teams where needed
* Support budget planning and tracking for benefits expenditure
* Assist with salary benchmarking activity in support of annual pay and bonus reviews
* Manage underwriting processes for relevant benefit schemes, ensuring seamless employee communication and record-keeping
* Deliver benefits inductions for new joiners
* Build and maintain strong relationships with brokers, providers, and third-party vendors
* Contribute to wellbeing initiatives, working collaboratively with internal teams to support engagement and employee experience
* Provide day-to-day HR systems support and lead on continuous improvement projects relating to HRIS
About You
* Previous experience in benefits, reward, payroll, or HR operations—preferably within legal or professional services (though not essential)
* Strong understanding of benefits processes and market practices
* Experience working with HR systems and benefits platforms (exposure to systems such as Zest would be advantageous)
* Advanced Excel skills with the ability to analyse and interpret data effectively
* Highly organised with strong project management capabilities and attention to detail
* Confident communicator, able to engage with stakeholders at all levels
* Proactive, adaptable, and solutions-focused with the ability to manage multiple priorities
* A genuine interest in reward, benefits, and employee wellbeing
What’s on Offer
* The opportunity to join a highly regarded international firm with a collaborative culture
* Exposure to a broad range of reward and benefits activities
* A supportive and inclusive working environment
* The chance to contribute to meaningful projects and improvements across HR systems and processes
* Competitive salary and benefits package
This is a fantastic opportunity for someone looking to develop their career in reward and HR operations within a globally recognised professional services setting.