Overview
We’re seeking a full-time Furniture Specialist to join the Harrods Furniture department in Knightsbridge, England. If you are a luxury home décor enthusiast with an eye for detail, product knowledge, and exceptional customer service, this is the perfect opportunity.
Responsibilities
* Provide world-class, personal customer service and demonstrate exceptional product knowledge.
* Proactively build a loyal client database and accurately process Furniture orders.
* Drive and convert leads to achieve business goals.
* Sell Furniture and bring the customer’s vision to life through product knowledge and service skills.
* Collaborate with Private and Personal Shopping, and the Harrods Interior Design Team.
* Take ownership of Furniture orders from start to finish, including aftercare, to maintain exceptional levels of customer service.
About You / Qualifications
* Experience in a furniture & lifestyle environment with a premium or luxury retailer is preferred.
* Provide world-class, personal customer service with exceptional product knowledge and relationship-building to achieve business goals.
* Ambassador for the Harrods brand and values.
* Demonstrate tailored, high-end luxury service; attention to detail; strong communication; and collaborative teamwork.
Benefits
* Competitive annual salary and commission scheme.
* Company pension, 22 days’ holiday, and birthday off.
* Up to 33% in-store discount (including across the food hall and restaurants).
* Season ticket loan.
About Us
Harrods is one of the world’s leading luxury department stores, home to top designers and sought-after brands, with a mission to make visiting our Knightsbridge store one of the world’s most inspiring shopping experiences.
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