JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Essential Duties and Responsibilities of the Facilities Coordinator
Customer Service
1. Deliverexcellentcustomerservicetomeetclientexpectations
2. Buildanddevelopeffectiverelationshipswithcustomersatalllevels
3. Bookonsitemeetingroomsandhospitalityasperclientrequestsandaccording to siteprocedures
HSE, Security & Quality
4. Demonstratepermanenthighlevel of securityawareness,knowledge of emergencyevacuationprocedures as well as generalHealth & Safety
5. Issuingof ID andaccessbadges for new hires/vendors/visitors and maintainingrecordof same.
6. Monitorandmaintainofficeand badge consumablesinlinewithinagreedstocklevels.
7. Carryoutsiteinduction,fornew starters, act as the first lineofsupport for anyconcernsraisedas a resultofonlineDSE assessment.
8. Understand & activelysupportthe QualityManagementprogram
9. Support local HSE admin requirements (training to be provided).
Site Operations
10. EnsureIssueshighlightedthroughsiteinspectionsorcustomercomplaintsareresolvedin a timelymanner.
11. Manage all therequestsontheFacilitieshelpdeskandliaisewiththe ES team & serviceproviders
12. Handle/Assistwithincomingandoutgoingmailenquiriesaccording to the existingprocedures
13. Support financial processes from PO requisitions, payments and invoicing (training to be provided where applicable)
14. Vendor management
15. Support the completionofreports and documentationtomeetrequireddeadlines.
Additional Duties and Responsibilities
The aboveisnotanexhaustivelist of responsibilities, further additional duties maybe required to be performed to supportthe FacilitiesTeam
Skills
The candidatemustdemonstrate the followingskills:
16. Problemsolving
17. Decisionmakings
18. Excellentverbal & writtencommunication
19. Proficient use of Microsoft Tools
Competencies
The candidatemustdemonstrate the followingpersonalattributes:
20. ExemplaryCustomerfocused
21. Assertive
22. Possessculturalawarenessandsensitivity
Experience
Facilitiesexperiencedesired
Qualifications
Education:A goodlevel of education to GCSE standard.
GoodworkingknowledgeofOutlook, Word andExcelisessential
Location:
On-site –London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.