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Custody and community support worker

Permanent
Community support worker
£25,877 - £29,000 a year
Posted: 10h ago
Offer description

We’re hiring a Custody and Community Support Worker (Peripatetic) to join the CFO Evolution programme. In this role, you will carry out effective assessments, deliver tailored interventions, and build strong relationships with stakeholders within custodial settings. Your primary focus will be to support participants in identifying and addressing their individual needs, with the aim of reducing their risk of reoffending. You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding both adults and children. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management. The role will require you to work closely with peer mentors and volunteers to support caseload management and connect participants with vital services such as housing, substance misuse support, and physical and mental healthcare. Due to the peripatetic nature of this role, regular travel across the designated cluster is required for caseload management, service delivery, and attending internal and external meetings. Flexibility to cover other locations within the South West region may also be necessary. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,877 to £29,000 p.a. (dependent on experience) with these great benefits: • 25 days annual leave Bank Holidays Birthday Day off (with the opportunity to buy an additional 5 days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual salary pay review • Refer a friend scheme • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits There’s also the opportunity to progress your career! (or other wording etc Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make. Location: Dorset Contact: Permanent Hours: 37 hours a week. Monday to Friday 8.30 am to 5.00pm Closing Date 27 February 2026 Key Responsibilities Manage a caseload of participants across both custody and community settings Completion of pre-release work/through the gate support, initial assessments and creation of individual/tailored action plans, delivery of interventions on a one to one and group work basis, motivational support and guidance to help and sustain engagement, progress reviews (updating and developing) and reinforce positive outcomes. To ensure the accurate and timely recording of input participant data and information in order that the service operates within contractual, administrative and financial requirements. Meet individual performance targets and contribute towards meeting team performance targets. To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk. Implement safeguarding policies and procedures within all aspects of delivery, to protect children and vulnerable adults within both a custodial and community setting. Lead and contribute to the delivery of a range of assessments and activities/interventions, designed to enable individuals to achieve positive change, reduce re-offending, promote engagement in appropriate services, overcome multiple and complex barriers to employment, access mainstream services and reintegrate into their local communities. Work closely with peer mentors and/or volunteers to further aid your caseload management and access support for participants such as housing, substance misuse, physical and mental health etc. Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice. Contribute to the safe and compliant delivery of the service, by understanding and complying with regulations, company policies and contractual requirements, e.g. Health & Safety and Information Security. Handle personal data in accordance with the organisation’s data protection policy. The peripatetic nature of this role requires regular travel across the allocated cluster for the purposes of caseload management, service delivery and for internal and external meetings, and if necessary cover other locations within the South West region. Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues Ensures best practice is identified, adhered to and championed Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays Accountable for own professional development and undertake necessary training as identified in the Performance Review process. To handle personal data in accordance with the organisation's data protection policy. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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