Are you passionate about driving product quality to the next level?
Do you thrive on solving complex challenges and influencing teams to achieve excellence?
We’re seeking a Product Quality Engineer to play a pivotal role in improving product quality — both in-house and in the field — for an advanced range of high-technology products. This is your opportunity to work at the forefront of innovation, ensuring the performance and reliability of cutting-edge equipment used worldwide.
The Opportunity
As the go-to person for product quality performance, you’ll lead quality improvement initiatives, resolve escalated issues, and partner with cross-functional teams to embed quality excellence into every stage of production. From investigating field failures to enhancing internal controls, you’ll have the autonomy to make a tangible impact on product performance and customer satisfaction.
What You’ll Be Doing
* Act as the primary contact for product quality performance
* Lead investigations into escalated quality issues, including running 8D problem-solving processes
* Analyse field failures and drive internal corrective actions
* Support operations in embedding quality into processes and coaching teams in improvement techniques
* Track and report key quality KPIs for both field and in-house performance
* Ensure efficient and effective CAPA closure across the site
* Collaborate with supplier quality teams to address supplier-related failures
* Contribute to NPI (New Product Introduction) activities through audits, risk assessments, and continuous improvement recommendations
What We’re Looking For
Essential:
* Proven experience in product quality improvement (theory and practice)
* Strong skills in interpreting field failures and identifying internal solutions
* Experience leading and influencing cross-functional teams
* Proficiency with core quality tools such as 8D problem solving
* Excellent interpersonal, negotiation, and influencing skills
Preferred:
* SPC and Six Sigma training (Green Belt or higher)
* Knowledge of APQP, Control Plans, and FMEA
* Familiarity with JIRA and Confluence
* Understanding of ISO9001 requirements
* Experience with fibre laser technology (advantageous but not essential)
Qualifications
* HNC/HND/Degree in Quality, Manufacturing, Engineering, or a related field
* Quality Engineering or Six Sigma qualifications advantageous
About You
You’re a hands-on problem solver with a creative, logical, and methodical approach. You can coach others, prioritise effectively, and work across multiple projects with ease. You excel at understanding complex processes and influencing change — and you’re driven by a passion for delivering world-class quality.
If you want to be at the heart of new product launches, work with advanced technology, and make a real difference in product performance and customer satisfaction, we’d love to hear from you.
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