Introduction First Aid Training Team Leader Permanent, Full-Time 75 hours per fortnight rostered over 7 days Hastings About the role – Kōrero mō te tūranga In this role you will: Ensure all Instructors are appropriately qualified and maintain ongoing professional development and certification. Mentor Instructors to support best practice, continuous improvement, and an effective, engaging training environment. Support the Manager Training and National Manager Training Operations with assigned projects and tasks. Ensure you and your team comply with TQMS, operational guidelines, and policies. Oversee quarterly performance reviews to maintain and improve team and individual performance. Take proactive actions to protect the Health, Safety and Wellbeing of yourself and others. Foster a people‑first culture by leading, coaching, communicating effectively, and addressing people‑related issues early This role may require travel within the Hawkes Bay region Who are we looking for? – Mā wai te mahi nei? To be successful you will have: Knowledge in either or both: a training, education or another similarly related context a background in first aid or experience in the health or emergency services sector A basic understanding of how not for profit and/or volunteer organisations function. Empathy with humanitarian causes. An understanding and respect towards people from other nations, cultures and a commitment to respecting diversity. Experience in delivery of first aid or first responder environment is an advantage. Qualified as a Level 2 First Aid Instructor would be beneficial. Proven human resource management skills, including the ability to influence and manage through strong leadership skills, coaching, training and development. A well-organised approach and commitment to quality training. Highly effective communication skills. The ability to speak a second language is beneficial About New Zealand Red Cross New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience. Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience. We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply. Why work with us? At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference. We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities. Our benefits include: Five weeks annual leave Career development opportunities Annual flu vaccinations Discounts on Southern Cross health insurance We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce. Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation: A recent copy of CV/Resume Cover Letter Passport Legal Right to Work In New Zealand You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 26/03/2026. If you wish to discuss this opportunity or for further information, please contact Lia Jugo at lia.jugo@redcross.org.nz. Note: We reserve the right to close applications before the closing date, so please register your interest early. Click here for the Job Description