Role overview
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.
You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who are we?
We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
Show strong leadership and management skills to be able to support your colleagues in store
Great communication and rapport building to translate professional terminology into language understanding to patients
Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
The ability to work under pressure and handle challenging situations in a fast-paced retail environment
Confidence, passion, drive and enthusiasm
Monitor and analyse sales performance data to identify areas for improvement
Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
Sales and performance-based bonus
Targeted incentives
Competitive pension scheme
Private Medical Cover for you
Life Assurance - 4 x your basic annual salary
Free eyewear annually with eligibility from day one of joining us
Opportunities to get involved in the OneSight EssilorLuxottica Foundation
Discounts throughout the year for your friends and family
Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan
Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
And so much more