Advert Text An exciting opportunity has arisen to work as a Passenger Attendant within Merton. Are you reliable, calm and caring? Do you understand the needs of children / adults with special needs? Can you spare 20 hours per week to provide an invaluable service to our customers? If so, this opportunity could be for you! About The Role Our Passenger Attendants ensure and maintain safety and aid our community transporting service users. They provide an excellent service to our customers whilst they are transported between their homes and schools, colleges, day centres and residential homes, assisting and encouraging passengers to regain and maintain their mobility and independence. Many of our users have special needs so you will have a calm and caring approach with the ability to assist passengers on and off vehicles and to their destination. Due to the nature of the role an enhanced criminal records check from the Disclosure & Barring Service (DBS) will be required. The hours for this role may vary but are generally 2 hours in the mornings and 2 hours in the afternoons, totalling approximately 20 hours per week. Flexibility is crucial as you may work on a number of routes that have different start and finish times. About You You will be flexible and reliable with excellent communication skills and the ability to deal with parents / guardians, staff and passengers of the service. You will be always tactful and professional whilst maintaining user confidentiality and understanding all health and safety aspects relating to passenger safety on vehicles. W hat we offer At Merton Council, We Offer Much More Than Just a Competitive Salary. We Believe In Supporting Our Staff, Fostering An Inclusive And Collaborative Environment, And Creating Opportunities For Personal And Professional Growth. Here’s What You Can Expect When You Join Us A competitive salary and membership of the Local Government Pension Scheme. Excellent holiday entitlement A focus on development Working for Merton Council Merton is a dynamic and thriving borough, offering a unique blend of urban and green spaces, with Wimbledon’s world-renowned tennis courts and bustling local high streets. As part of our team, you’ll be joining an organisation that is driven by our shared values and commitment to the future of Merton. At Merton Council, we are Merton United—One Borough, One Team. We are committed to nurturing civic pride, building a sustainable future, and creating a borough where sport and active living are at the heart of our communities. We Pride Ourselves On Creating a Workplace That Encourages Creativity, Supports Wellbeing, And Delivers Real, Tangible Impacts In The Community. Our Values Are We trust each other We lead with integrity We value inclusion We collaborate We create new things We are proud Join Merton Council and become part of a forward-thinking team that truly makes a difference to the people who live and work in the borough. For more information or any questions about this role please contact vic.shoulders@merton.gov.uk Interviews will take place at Merton Transport Services, 35 to 55 Amenity Way, Morden, SM4 4AX. The offices are on the first floor of the Transport depot.