Job Description
As part of a new team driving organisational effectiveness, you will help shape ASOS for speed, innovation, and strategic growth. You’ll bring expertise in organisational design, organisational health, and senior team effectiveness, consulting with senior PX partners and leaders to deliver tailored solutions that meet business needs.
You’ll build capability in organisational effectiveness across the People Experience team, as well as working alongside PX partners to diagnose, design and deliver solutions for orgs and teams. You’ll be aligned to a specific function and build deep relationships and understanding to be able to tailor specific solutions which meet the business needs of the area. Part of the Talent and Culture team, you will work closely with culture and change, leadership development and talent management to ensure ASOS-wide alignment whilst also feeding back signal on org health for the areas you support.
The Details
Organisational Design:
1. Champion data-driven tools (, engagement surveys, workforce analytics, pulse tools) to assess organisational health and align ASOS structure with strategy.
2. Drive adoption of emerging technologies, including AI and automation, to enhance operational efficiency.
3. Develop and refine frameworks, dashboards, and tools that enable PX and business leaders to make faster, more informed decisions.
4. Lead ASOS-wide reviews of spans & layers, identifying opportunities to streamline hierarchies and accelerate decision-making.
5. Partner with IT and digital teams to ensure existing systems and platforms support organisational effectiveness initiatives.
Team Effectiveness:
6. Shape and implement the ASOS team effectiveness framework to build high-performing, healthy, and accountable teams.
7. Deliver scalable tools, templates, and interventions for team start-ups, resets, retrospectives, and ongoing development.
8. Facilitate collaboration across teams, supporting cross-functional execution and helping reduce meeting fatigue.
9. Launch and evolve a Team Health Toolkit, focusing on psychological safety, team purpose, clarity of roles, ways of working and interpersonal relationships.
Organisational Capability:
10. Partner with the Talent & Culture team to identify strengths and improvement areas in organisational effectiveness.
11. Develop strategic, client-facing playbooks addressing organisation design, team effectiveness, culture, and change management.
12. Provide organisational effectiveness expertise to co-create business and people strategies in partnership with business leaders and Senior People Partners, embedding ASOS values into effectiveness and capability-building strategies.
13. Support the development of an integrated organisational development framework that ensures alignment and impact at every level.
14. Collaborate with the Leadership Development team on the design of a fit-for-purpose “ASOS Leadership model,” ensuring learning offerings align to future capability needs.
15. Play a key role in refreshing talent architecture in partnership with Talent, Total Rewards, and other Centres of Expertise.
16. Supporting our culture by championing Diversity, Equity & Inclusion strategies.
Key Initiatives You Will Support
17. Spans & Layers Review across your function
18. Organisational design assessments for your function
19. Structural efficiency through tech & AI
20. Development and implementation of org health dashboards and decision-making tools
21. Launch of scalable team effectiveness playbooks
What Success Looks Like
22. An ASOS-wide understanding of what “fit-for-purpose” looks like, and a clear roadmap to get there
23. Functionally aligned structures that enable speed, clarity and delivery
24. High-performing teams with increased readiness and bench strength
25. Consistent, measurable improvement in org health, capability and collaboration
26. Practical, usable tools in the hands of PX Partners and leaders to make fast, confident people and structure decisions
27. A thriving culture of simplicity, accountability and growth across the organisation
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
Minimum qualifications
28. Expertise in organisation design, structural optimisation and organisational culture
29. Experience of working in a consultative capacity offering specialist advice and coaching on end-to-end talent strategies
30. Strong data fluency and comfort using analytics, dashboards and engagement data to inform strategy
31. Experience leading functional level projects
32. Experience consulting with all levels of stakeholders, with a focus on conducting needs analysis and defining organizational effectiveness objectives
33. Proven track record of operating independently, and delivering results in an organized manner
Preferred qualifications
34. Masters in Organisational Effectiveness / Industrial and Organisational Psychology or equivalent is highly desirable
35. Experience working with all levels across organization
36. Working knowledge of the tech and retail industry would be a strong advantage to the role
Additional Information
BeneFITS’
37. Employee discount (hello ASOS discount!)
38. Employee sample sales
39. 25 days paid annual leave + an extra celebration day for a special moment
40. Performance related bonus
41. Private medical care scheme
42. Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like