Perm - 4 days per week on site - 1 remote
Role Purpose
Provide end-to-end SAP Basis administration across NetWeaver and SAP HANA, ensuring stable, secure and performant SAP landscapes. You'll handle monitoring, tuning, upgrades, DR, and act as an escalation point for complex incidents and changes.
Key Responsibilities
1. Deliver SAP Basis/NetWeaver & HANA support, monitoring, performance tuning and capacity management.
2. Maintain robust operational procedures to keep environments available and compliant (backup/recovery, patching, housekeeping).
3. Perform error trend analysis and drive proactive problem management to reduce repeat issues.
4. Support infrastructure & platform initiatives (eg, DR planning and testing, rollouts to connected systems, version/feature upgrades).
5. Act as escalation point for complex service requests, incidents, configuration and enhancements.
6. Configure systems to meet business requirements and oversee deployment of related technical components.
7. Manage and resolve service requests/incidents to maintain effective business operations.
8. Produce and maintain clear, current documentation