Overview
Retail Sales Assistant - Jollyes Pets - Cardiff. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Your role as a Sales Assistant will be to help your store colleagues maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary position - 12 hours per week.
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work you really can be sure you\'re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\'re friendly to pets people and the planet too!
Benefits and compensation
At Jollyes, we\'re as passionate about our people as we are about our pets! Our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it\'s needed most.
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
* Retail Trust membership - counselling, wellbeing and financial support for the retail industry
* Colleague Treats - discounts on up to 800 high street retailers and online service providers
* Colleague We Care wellbeing & medical support services - online GP, mental health support, get fit programme and more
* 30% off Jollyes branded products (20% off other brands in store for your pet\'s needs) with discounts for groomers and pet clinics
* Workplace pension scheme (Legal & General): EE 3%, ER 5%
* Free colleague uniform and on-site parking
* Additional paid leave for wedding, new pet coming home and birthday
* Enhanced Maternity leave - full pay for first 26 weeks; then SMP (or 6 weeks full pay followed by 33 weeks SMP if under 2 yrs service)
* Enhanced Paternity leave - partners receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
* Top Dog Award scheme - recognition for great service with a day off and a badge/certificate
* Buy/Sell holiday scheme - purchase or sell up to 5 days
* Cycle2Work scheme
* Alvie health coaching / cancer support
* Discounted membership for David Lloyd Clubs
* Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles
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