Location: Dover (hybrid) Contract: Permanent Salary: £30,408 Closing Date: 12 June 2025 The role Part of the Facilities and OHS team, the Facilities Officer is a dynamic and responsive role at Migrant Help. The purpose of this role is to support the Facilities Manager in the comprehensive provision of effective and efficient facilities support to Migrant Help and Clear Voice, its managers and all personnel on estates and safety matters that affect the Organisation or its workforce. You will assist and support Facilities to ensure Migrant Help complies with all current legislation / approved codes of practice and guidance in relation to the management of premises and support to the health and safety provisions. If you have demonstrable experience collecting and analysing data with the ability to build positive partnerships, and are looking for an exciting role that makes a difference, we’d love to hear from you! Role responsibilities Support the Facilities Manager with management of offices and premises as required ensuring that we comply with regulation and legislation in terms of Health and Safety and good/best practice standards Procure fixtures and fittings for our offices/premises as required to meet our obligations as an employer and accommodation provider and undertaking day to day maintenance of the Migrant Help asset register Support the provision of utilities contracts in line with our Environmental Management policy seeking to reduce energy usage, waste costs in line with our targeted reductions in carbon emissions. Maintain a record of health and safety risk assessments and safe systems of working. Advising the relevant manager/department on when these are due for review and/or update Maintain records of statutory compliance checks, e.g. PA Testing, annual inspection of fire equipment, alarms are relevant and up to date Build and maintain professional relationships with external partners, landlords and Migrant Help managers to ensure compliance is relevant and up to date. Support managers in the provision of DSE self-assessments and their follow up, where necessary Support the provision of audit and Facilities checks on Migrant Help’s offices and services to ensure compliance with ISO45001, ISO9001 and ISO27001 accreditations Maintain records of accidents and near misses and working with those involved and their managers take necessary steps to prevent a recurrence Build and maintain effective and supportive relationships, internally and externally, engaging in dialogue to ensure projects are completed in accordance with contracted specifications and onsite H&S requirements are complied with. The experience and skills you need Demonstrable experience of accurately and successfully advising Managers on a wide range of Facilities and Health & Safety related matters Excellent problem solving, organisation and administrative skills A demonstrable ability to communicate effectively both in writing and verbally Ability to produce engaging documents and reports and communicate complex information clearly Excellent innovative problem-solving skills For full person specification please see the job description Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment About Migrant Help Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. These are some of the benefits we offer Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions E mployees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. How to apply To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter. Selection Criteria Y our application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.