Here at Ruby Energy we continue to grow and have a new position available for a Senior Business Analyst,Please note for this role you would based at our Head Office in Fleetwood LancashireRole OverviewAs a Senior Business Analyst, you will lead the analysis and design of complex change initiatives, shaping solutions that deliver clear business value. You'll act as the key link between stakeholders and delivery teams, while also developing Business Analysis capability across the organisation.Benefits:Working hours - Monday to FridayClear Career Progression PathwaysIn-House Learning & Development TeamBuy & Sell Annual Leave SchemePaid Birthday LeaveCompany PensionReferral programFree onsite parkingEmployee Assistance Programme (EAP)Access to Employee Health SchemeCareer developmentEmployee Recognition IncentivesCompany eventsMonthly dress down daysTea & coffee facilities & On-site CanteenLocal discounts / benefitsMain Responsibilities (but not limited to):Lead requirements across complex projects, from discovery through to delivery.Facilitate workshops, challenge assumptions, and shape clear solution outcomes.Define epics, features, and user stories aligned to business value.Conduct gap analysis, root cause analysis, and cost-benefit assessments.Develop "As Is" and "To Be" process maps and transition roadmaps.Analyse data and present insights to senior stakeholders.Ensure high-quality documentation, traceability, and delivery alignment.Support testing and change readiness to embed solutions effectively.Mentor Business Analysts and drive best practice across the function.Experience Required:Senior BA experience in fast-paced, complex environmentsStrong Agile delivery experience (plus SDLC / waterfall exposure)Excellent stakeholder management, including senior leadershipStrong workshop facilitation and requirements gathering skillsCreate high-quality, value-driven user stories and acceptance criteriaExperience in process mapping, data analysis (incl. SQL), and modellingExperience mentoring or leading other BAsCRM / system transformation experienceUtilities or energy sector experience (desirable)Competencies:Ability to work with different departments and personalitiesTeam work - you are proactively assisting and involving othersFantastic organisational skillsHigh level of professionalism and confidentialityAbility to work to tight deadlines and manage high volume positionsExcellent attention to detailA proactive and results-oriented mindsetWho are we?Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision.The Ruby WayRuby's values are at the heart of everything we do:Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service.Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understandingCommitted: We use innovative solutions to improve our services and always stick to our word.We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.What you need to do now If you would love to join us we encourage you to apply now!Be part of our bright future and talk to Ruby today