Overview
Job title: CYP Support Worker WithYOUth Service (Children and Young People)
Reference: 300
Salary: £23,809 - £25,238 per annum incl. Outer London Weighting
Hours: 37.5 hours to be worked flexibly across a 7-day week, between the hours of 2pm – 10pm (excluding bank holidays)
Contract: Fixed Term until September 2026 (with possibility to extend)
Working base: Watford Wellbeing Centre (expectation of working flexibly in our centres across Hertfordshire and from home)
About The Project: Hertfordshire Mind Network (HMN) has been awarded Hertfordshires CAMHS Early Help Digital Intervention Service (WithYOUth). The WithYOUth Service is an innovative partnership between BfB Labs and Hertfordshire Mind Network to provide a countywide digital service that is accessible to children and young people aged 5–18, at the earliest point of an emerging emotional wellbeing and/or mental health need. The service will operate between 14:00–22:00 seven days a week.
Purpose of Post: As a CYP Support Worker you will be responsible for delivering this exciting service as part of a wider team. While experience is advantageous, the most important aspects are the right values, skills and commitment to being part of this dynamic, new provision. Our trauma-informed model offers a range of support options for CYP, based around digital interventions and supported by one-to-one and group sessions, so children and young people can engage in the way that works best for them. The service will build resilience in CYP by working with them to develop coping strategies and solutions that will enable them to improve their own health and wellbeing. We will also provide advice and guidance to parents/families/carers and professionals to provide a holistic response to supporting CYP and creating a network around them to empower and enable positive change.
We are looking for passionate, creative and committed individuals who want to support children and young people to thrive.
Responsibilities
* Deliver the WithYOUth digital and in-person support for children and young people aged 5–18, using trauma-informed approaches.
* Provide one-to-one and group sessions, and guidance to build coping strategies and resilience.
* Offer advice and guidance to parents/families/carers and professionals to create a holistic support network.
* Collaborate with a wider team to ensure flexible, accessible service delivery across centres and remote locations.
Qualifications and Requirements
* Calm, non-judgemental approach with the ability to work effectively with people experiencing distress.
* Alignment with the organisation values: Hope, Courage, Togetherness, and Responsiveness.
* Experience is advantageous but not required; the right values and commitment are essential.
We Offer
* Annual leave entitlement of 25 days per year pro rata, rising to a max of 29 days pro rata after 5 years (plus 8 days Bank Holidays)
* An additional day of leave each year for your birthday following completion of probation period
* Ongoing training relevant to your role
* An Employee Assistance Programme
* Health cover (after 6 months employment) and compensation for Optical, Dental, Chiropody and Therapy Treatments
Please note: We will close the advert prior to the closing date if we receive sufficient applications. Closing date for receipt of applications: 20 October 2025. Interviews to be held week beginning 27 October 2025 and will be online via Teams.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. Specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs during recruitment. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health and value the unique skills and perspectives these experiences bring. We strive to create an environment where sharing experiences and vulnerabilities supports others and positive change, while nurturing peer relationships to help all staff thrive.
No agencies please.
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