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Customer relationship management executive

Slough
African Energy
Customer relationship manager
Posted: 8 January
Offer description

· Are you a tireless prospector for leads who isn’t satisfied until you have captured a market?

· Do you have experience building and maintaining a CRM database?

· Do you enjoy working out how to reach decision-makers and budget holders at target companies?

If so, this job is an opportunity for you.


Job description

African Energy is the leading organisation reporting, analysing and advising on the development of electric power generation and transmission projects in Africa. Over the past decade we have created a unique newsletter, database and conference business that we are now taking to the next level, by adding new categories of data and developing ground-breaking reports, outputs and analyses to add to our already substantial output.

We are looking for a dedicated CRM executive to join the African Energy team.

The successful candidate will:

* support our active marketing and sales efforts by building new lists on our customer relationship management (CRM) platform Solve365, and enhancing existing lists.
* research, identify, and map target companies and relevant decision-makers and budget holders, both by pre-qualifying existing leads and by adding new ones;
* create effective CRM campaigns using these lists;
* coordinate with colleagues throughout the business to understand potential use-cases around which to construct new lists and campaigns.


Candidate background

The successful candidate must:

* have strong and proven working knowledge of CRM systems – including Solve365;
* be excited by the prospect of engaging with prospective clients;
* be capable of understanding our range of products and services and relating them to the complex business needs of participants in the African energy sectors;
* be able to exercise creativity and resourcefulness in establishing contact with prospects;
* be able to demonstrate initiative in improving methods and processes;
* have a keen eye for detail and exemplary written English


Details and remuneration

· The post is full-time.

· Salary: £30,000/year plus bonuses

· 33 days/year annual leave

· Working from home or based at our Hastings office, with regular meetings in London or Hastings.

· Promotion and salary increases are available in an ambitious company with international reach.


Application process

· Please send a covering letter of no more than 500 words with your CV to working@africa-energy.com

· Short-listed candidates to carry out relevant research and data analytics assessments.

· Candidates successful in the assessments will be invited for interview.

· The closing date for applications is Monday 12 January 2026

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