Job summary
Do you have a passion for Employee Relations and HR Investigations?
Looking to make a real impact across the NHS while working flexibly on our bank?If so, this could be the perfect next step in your career.
In 2020, AuditOne -- one of the largest NHS advisory and assurance consortia -- brought together a unique blend of HR, conflict resolution, and investigation specialists to create a new kind of workforce support service: WorkforceOne.Our mission? To transform the way NHS organisations approach investigations, resolution and workforce support.Learn more about our work and our values here:
Thanks to significant and growing demand, we're entering an exciting period of expansion. We are now looking for a dedicated and enthusiastic workforce professional to join our bank team and help drive our next stage of growth.
If you're seeking a fresh challenge where your expertise can genuinely shape how NHS organisations support their people -- and if you want to be part of a collaborative, innovative and supportive team -- we'd love to hear from you.
Important information for applicants
To progress your application, we require references from your current and previous employers covering at least the last three years. Please ensure your application includes contact details for each line manager, including address, telephone number, and work email address.
Main duties of the job
Reporting to the Senior Workforce Manager, you will deliver high-quality, independent workforce investigations for a range of NHS and non-NHS clients. You will manage complex and sensitive cases, including disciplinary matters, grievances, whistleblowing concerns, bullying and harassment issues, and dignity at work complaints.
You will take full ownership of cases from instruction to conclusion, including planning the investigation, identifying key lines of enquiry, preparing documentation, interviewing witnesses and reviewing evidence. You will produce clear, balanced and well-reasoned investigation reports that support fair and transparent decision-making.
When required, you will present findings at hearings or client meetings, providing professional advice and responding confidently to questions about process and evidence. Effective caseload management, accurate record-keeping and adherence to legislation, best practice and client policies are essential.
Most investigation activity will be completed remotely via Microsoft Teams, supporting flexible working across multiple locations. Occasional in-person meetings may be required depending on case needs.
About us
AuditOne is a values driven organisation, our values underpin everything we do in relation to our people, our clients and our business and shape how we deliver our service.
We call our approach The AuditOne Way:
Trust:In each other, with our clients and for our business
Respect:For one another, our clients and the organisation
Quality:At the heart of everything we do
Innovation:Always looking to improve
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Details
Date posted
24 February 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year pro rata per annum
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working, Home or remote working, Compressed hours, Term time hours
Reference number
263-SS26-016-AB
Job locations
Remote
Tanfield Lea, Durham
DH9 9DB
Job description
Job responsibilities
For full details of the role, responsibilities and person specification, please refer to the attached Job Description, which outlines the scope of work, required competencies and the expectations of this position.
Advertising date : 24th February 2026
Closing date : 10th March 2026
We welcome your application.
Job description
Job responsibilities
For full details of the role, responsibilities and person specification, please refer to the attached Job Description, which outlines the scope of work, required competencies and the expectations of this position.
Advertising date : 24th February 2026
Closing date : 10th March 2026
We welcome your application.
Person Specification
Education and Qualification
Essential
* Educated to degree level or equivalent with specialist knowledge of HR.
* CIPD qualification to degree level or working towards.
Knowledge and Experience
Essential
* Proven track record and specialist experience of leading complex ER activity including investigations involving senior managers across multiple complex organisations
* Significant knowledge of employment legislation, case law plus knowledge of HR best practise and trends.
* Evidence of continuous personal and professional development.
* Excellent working knowledge of NHS terms and conditions and experience of working with multiple terms and conditions.
* Extensive experience of writing witness statements in line with national best practice guidance.
* Significant experience of presenting investigatory findings to hearing panels
* Experience of completing investigation case files including liaison with the relevant external stakeholders.
* Experience of leading independent reviews.
* Experience of delivering HR activity and initiatives in a client facing role.
Skills and Competencies
Essential
* Excellent communication skills including the ability to communicate complex and sensitive information
* Ability to show empathy and build trust in relationships.
* Ability to build credibility quickly with a variety of stakeholders.
* Ability to interpret and apply NHS terms and conditions of employment
* Coaching, negotiating and influencing skills.
* Excellent analytical and judgement skills with the ability to analyse and interpret situations and data.
* Ability to work on own initiative and as part of a team.
* Excellent presentation and report writing skills.
* Proficient IT skills (to include as a minimum: Word Excel, PowerPoint, HR databases).
Essential
Essential
* Significant knowledge of employment legislation, case law plus knowledge of HR best practise and trends.
Essential
Essential
* Significant experience of presenting investigatory findings to hearing panels.
Essential
Essential
* Experience of working in partnership with external stakeholders.
Essential
Essential
* Able to work under pressure and prioritise own workload to effectively deliver to service deadlines.
Essential
Essential
* In depth computer literacy, especially using Microsoft Office applications
Essential
Essential
* Excellent communication skills including the ability to communicate complex and sensitive information.
Desirable
Desirable
* Experience of working in a fast-paced HR, people related or investigatory environment
Person Specification
Education and Qualification
Essential
* Educated to degree level or equivalent with specialist knowledge of HR.
* CIPD qualification to degree level or working towards.
Knowledge and Experience
Essential
* Proven track record and specialist experience of leading complex ER activity including investigations involving senior managers across multiple complex organisations
* Significant knowledge of employment legislation, case law plus knowledge of HR best practise and trends.
* Evidence of continuous personal and professional development.
* Excellent working knowledge of NHS terms and conditions and experience of working with multiple terms and conditions.
* Extensive experience of writing witness statements in line with national best practice guidance.
* Significant experience of presenting investigatory findings to hearing panels
* Experience of completing investigation case files including liaison with the relevant external stakeholders.
* Experience of leading independent reviews.
* Experience of delivering HR activity and initiatives in a client facing role.
Skills and Competencies
Essential
* Excellent communication skills including the ability to communicate complex and sensitive information
* Ability to show empathy and build trust in relationships.
* Ability to build credibility quickly with a variety of stakeholders.
* Ability to interpret and apply NHS terms and conditions of employment
* Coaching, negotiating and influencing skills.
* Excellent analytical and judgement skills with the ability to analyse and interpret situations and data.
* Ability to work on own initiative and as part of a team.
* Excellent presentation and report writing skills.
* Proficient IT skills (to include as a minimum: Word Excel, PowerPoint, HR databases).
Essential
Essential
* Significant knowledge of employment legislation, case law plus knowledge of HR best practise and trends.
Essential
Essential
* Significant experience of presenting investigatory findings to hearing panels.
Essential
Essential
* Experience of working in partnership with external stakeholders.
Essential
Essential
* Able to work under pressure and prioritise own workload to effectively deliver to service deadlines.
Essential
Essential
* In depth computer literacy, especially using Microsoft Office applications
Essential
Essential
* Excellent communication skills including the ability to communicate complex and sensitive information.
Desirable
Desirable
* Experience of working in a fast-paced HR, people related or investigatory environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Remote
Tanfield Lea, Durham
DH9 9DB
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Remote
Tanfield Lea, Durham
DH9 9DB
Employer's website
(Opens in a new tab)
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