Apprentice Security Receptionist/Nursing Assistant
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Job Summary
Launch your career in East London NHS Foundation Trust! Join our team as an apprentice and gain hands-on experience while learning valuable skills. Apprenticeships are a great way to earn while you learn. If successful for this post, you will be in a paid job gaining valuable industry workplace experience whilst completing a nationally recognised qualification. Here at ELFT we're offering a fantastic opportunity for growth and development as an Apprentice Security Receptionist/Nursing Assistant completing Professional Security Operative Level 2 apprenticeship in the Forensic Directorate medium and/or low secure hospital sites.
The post holder will work as a member of the security team based within the reception and/or liaison areas of the Forensic Directorate medium and/or low secure hospital sites. They will support safety and security by competent operation of various and complex egress and access systems which contribute to a safe and secure environment for patients, visitors, contractors and staff in accordance with Trust/Directorate policies and procedures. The post holder will be based mainly at Wolfson House (Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES) but will also occasionally work at John Howard Centre (12 Kenworthy Rd, London E9 5TD).
Applicants must be 18+. Main duties: work within the reception control room, monitor security systems (CCTV, emergency alarms, fire alarms), support access and egress through secure air-locks, act as an administrator, and assist staff with the Traka System (electronic key system). They will handle visitors, contractors, and telephone calls in a polite, efficient and professional manner in accordance with Trust policy and local procedure.
About Us
Our mission is to make a positive difference to people’s lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive. We are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted: 08 October 2025
Salary: £18,145.76 per year
Contract: Apprenticeship
Duration: 18 months
Working pattern: Full-time
Location: Wolfson House, Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES
Job Description
Job responsibilities: Kindly refer to the job description and person specification attached to the vacancy profile.
Person Specification
Essential
* Good standard of Written and Spoken English
* Good written and verbal communication skills
Desirable
* English & Maths GCSE or equivalent functional skills
* Experience of dealing with challenging situations
Knowledge and Skills
Essential
* Ability to carry out assigned tasks and follow instructions
* Sensitivity and the ability to maintain composure in emotive and challenging circumstances
* Ability to use own initiative when required
* Motivated and committed to work in mental health
Desirable
* Ability to recognise inappropriate behaviour and set/maintain boundaries with the agreement of the clinical team
* Able to problem solve and seek guidance where necessary
Disclosure and Sponsorship
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service. Applications from job seekers who require Skilled worker sponsorship will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. See also guidance on overseas criminal record checks.
Employer details
Employer: East London NHS Foundation Trust
Address: Wolfson House, Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES
Employer's website: https://www.elft.nhs.uk/
Seniority level
* Internship
Employment type
* Full-time
Job function
* Administrative
Industries
* Hospitals
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