Organisation cimspa Salary £55,000 to £62,000 Location Loughborough Contract type Permanent (Full time) Closing date 2 February 2026 Interview date 24 February 2026 Job Description We’re looking for a commercially minded, results-driven leader to take on the role of Head of Member Services which is a critical position at the heart of our growth and impact strategy.
You’ll lead our membership, accreditation and customer success functions, driving ambitious income, conversion and retention targets while ensuring every member receives an outstanding experience. You’ll oversee a team delivering at pace and to high standards, using data and insight to optimise performance, strengthen engagement and enhance value for members.