Job Description
Trainee Customer Advisor - Self StorageSalary: £26265 + Bonuses
Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £26,265, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development.
About the Role:
As a Trainee Customer Advisor in our self-storage facility, you’ll play a vital role in providing outstanding customer service. Whether you're engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions.
Key Responsibilities:
* Deliver exceptional customer service by assisting customers both over the phone and in person.
* Guide customers in choosing the right storage options that meet their needs.
* Ensure the facility runs smoothly and customers receive a high level of support.
* Highlight the unique benefits of our self-storage solutions and what makes our company stand out.
* Maintain a safe and compliant work environment, adhering to Health and Safety regulations.
* Support the team in contributing to a positive customer experience and facility reputation.
What We’re Looking For:
* Previous customer service experience is preferred, but not essential—we’re happy to train the right candidate!
* Excellent communication skills for effective interactions with customers via phone and in person.
* A customer-focused attitude with a talent for understanding and meeting customer needs.
* Enthusiasm for the self-storage industry and a commitment to delivering excellent service.
What’s on Offer:
* A competitive base salary of £26,265
* An appealing bonus scheme to reward your efforts.
* Staff discounts and additional perks.
* Opportunities for career advancement and professional development in the self-storage sector.
If you’re excited about making a positive impact in customer service, we’d love to hear from you. Apply today for the Trainee Customer Advisor role and start your journey with us!