Housing Officer
Location: Milton Keynes
Salary: £36,000 per annum
Vacancy Type: Full Time
It matters. So they’re bringing it closer to home.
Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They’ve listened.
That’s why they’re creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next.
This is a varied, hands‑on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.
They are looking for a Housing Officer to cover the following patch:
x1 Milton Keynes, Buckinghamshire
What you’ll be doing
1. You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include:
2. Managing the full tenancy lifecycle, from sign‑up through to end of tenancy
3. Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud
4. Supporting letting...