EMCOR UK is seeking a Security Control Room Operator in Horsham, England, United Kingdom.
Salary: £30,877 per annum
Working Hours: 4 on 4 off, Day and Nights, 12 hour shifts.
Benefits: Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”.
Role Overview
Excellent IT skills, customer service focused and able to work well under pressure in a busy control room based environment. Minimum of SO / DS SIA licence holder with CCTV SIA licence desirable.
What You'll Do
* CCTV monitoring
* Managing of an access control system and responding to alarms
* Liaising with supply partners to log & resolve issues with security systems in a timely manner
* Dealing with communications from telephone calls and emails in a professional manner in accordance with site specific operational procedures
* Exchanging all necessary information to colleagues during shift handover
* Develop and maintain relationships with the client and key stake holders
* Support with maintaining accurate site administration files
* Ensure that all relevant processes are procedures are always adhered too
* Logging incident forms for security issues or breaches in procedure.
* Supporting the Security Manager with any project work or ad-hoc task
* Arranging permits & supervising access remotely into secure data critical rooms
About The Role
* Front Line SIA License in Security Guarding will be required upon successful application
* Strong written and verbal communicator with a high level of interpersonal skills
* Willing to work as part of the team and strive to develop within the role Able to use MS Office – Outlook, Excel, Word and SharePoint to a good level
* All applicants who are offered employment will be subject to a criminal record check (Disclosure) from the Criminal Records Bureau before the appointment is confirmed.
* Valid First aid certificate- Advantageous 4 on 4 off working 12hrs Shifts which includes days & nights as well as Bank Holiday working Benefits
* 25 Days annual leave
* Extensive Learning & Development opportunities - including opportunities for progression
* Industry leading Maternity & Paternity Policies
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
EMCOR UK is an equal opportunities employer and welcomes applications from all backgrounds and experiences.
EMCOR UK Benefits
* Industry leading maternity & paternity policies
* Refer a friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Extensive learning & development opportunities, including opportunities for progression
* Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
* Bike To Work Scheme
* Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
* Dental scheme
* Access to health assessments
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries
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