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Policy associate (consumer policy)

Birmingham (West Midlands)
Solicitors Regulation Authority
Posted: 17h ago
Offer description

Policy Associate (Consumer Policy)
Contract Type
Permanent

Working Pattern
Full time

Working Hours
35 hours per week

Salary
£46,272.14 Birmingham/Cardiff based and £50,899.35 for London based

Location Options
Birmingham with part of the week working from home, Cardiff with part of the week working from home, London with part of the week working from home

Function Type
Policy, Education and Research

We are looking to recruit a number of experienced policy professionals to support our policy development at Policy Manager and Policy Associate level. This advert relates to the Policy Associate role. Visit the SRA jobs page if you would like to find out more about the Policy Manager role to decide which one may be most suited to your skills and interest.

These policy roles, part of our Consumer Policy Directorate, will support work in evolving and high-profile areas of work around empowering consumers and addressing issues in the high-volume consumer claims market.

The Policy Associate role
The Policy Associate is a senior role which carries substantial responsibilities and opportunities to influence the policy direction of the SRA.

You will make an informed contribution to a range of policy projects in consumer policy, particularly in the area of high-volume consumer claims, a priority for the organisation. You will be involved in the development, as well as delivery and implementation, helping the SRA to deliver effective policies that protect consumers of legal services and promote the rule of law.

You will plan, organise and manage work streams within complex and high stakes policy development projects. You will also apply robust project management techniques.

You will be expected to become an expert on policy issues you may not be familiar with and will be responsible for carrying out rigorous analysis to create innovative policy solutions to complex problems. As part of the role, you will be engaging with stakeholders both internally and externally, including at executive level. You will have a clear understanding of the range of available regulatory tools, the importance of an evidence base and the values of equality, diversity and inclusion to deliver effective policy outcomes.

As well as delivering policy projects in a more traditional sense, we are increasingly delivering our agenda through piloting, collaborating, partnering and influencing. You will be expected to help identify and deliver different ways of us achieving our aims.

What's in it for you
* Contribute and make an impact on new and fast-moving policy areas like high-volume consumer claims
* Develop and build influential relationships with external stakeholders whilst representing the SRA
* Work in an environment that values equality, diversity and inclusion

What we are looking for
* A strong influencer who communicates confidently, clearly and concisely to all levels of stakeholders
* An ability to understand complex policy issues and be able to apply analysis and use judgement to develop practical solutions
* Excellent drafting skills producing high quality work in a range of formats for a range of audiences. In particular, producing well-argued and well-evidenced papers for executive and Board level stakeholders that will be published externally
* Experience of policy development, including in complex policy areas, and understanding the range of regulatory and research tools and technology to achieve desired outcomes
* Strong interpersonal skills with the ability to work constructively with colleagues of all levels, establishing influential relationships
* Experience in consumer policy would be desirable

Useful and additional information

There is a full role profile attached to the bottom of this advert on our website.

If you have any questions that aren't in this advert or on our website, please contact us via recruitment@sra.org.uk

We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working two 1-2 days a week in the office and the remainder of the week from home. You may be required to travel between our offices as well as to other sites for meetings with stakeholders or attendance at specific events.

The salary offer for this role is £46,272 for Birmingham and Cardiff based, and £50,899 for London based.

To apply

Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements outlined in this advert and the attached role profile.

Closing date for applications is 11 January at 23:55.

Interviews are expected to take place from week commencing 26 January.

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.

Attached Role Profile
Policy Associate Role Profile (Consumer Policy).docx - 527KB Opens in a new window
Converted File Policy Associate Role Profile (Consumer Policy).docx.pdf - 79KB Opens in a new window

Vacancy closing date: 11/01/2026, 23:55

The Solicitors Regulation Authority is an Equal Opportunities Employer.

Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.

Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.

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