Residential Support Worker - Children and Young People
Brook Street Social Care - Ebbw Vale
Salary: £35,165 per annum
Hours: 24-hour shift rota (including evenings, weekends, and bank holidays)
Location: Ebbw Vale
Contract: Permanent, full-time
About the Role
We are seeking a passionate and dedicated Residential Support Worker to join a well-established children's residential service. You will support young people with complex needs, including Autism Spectrum Disorder (ASD), Emotional and Behavioural Difficulties (EBD), and those at risk of Child Sexual Exploitation (CSE).
You will be part of a supportive, multidisciplinary team who are committed to safeguarding and promoting the welfare of children and young people.
Key Responsibilities
Provide day-to-day care and support to young people in the home
Act as a positive role model, offering guidance and emotional support
Deliver safe, high-quality care as part of an integrated care team
Support education, life skills, and personal development
Maintain accurate records, care plans, risk assessments, and reports
Ensure compliance with safeguarding, health & safety, and care regulations
Engage with external professionals, families, and the local community
Essential Requirements
QCF Level 3 in Health & Social Care (Children and Young People)
Minimum 2 years' experience in a registered residential children's home
Experience supporting young people with EBD, CSE, self-harm, attachment disorders, and challenging behaviours
Strong understanding of safeguarding, risk assessment, and key working
Full UK Driving Licence
Registered with Social Care Wales and on the Disclosure and Barring Service (DBS) Update Service
IT literate (Microsoft Outlook, Word, Excel)
Personal Qualities
We are looking for someone who is:
Caring, empathetic and supportive
Honest, reliable, professional, and resilient
Able to work as part of a team and independently
Committed to continuous development and high standards of care
Flexible to work shifts, including on-call, weekends, and holidays
Benefits
Face-to-face counselling with experienced UK counsellors
24/7 support and counselling, 365 days a year
Health and wellbeing assessments (including lifestyle, mental health, and financial scores)
Family care support - connect to the services you need, when you need them
Personal goal setting for small, sustainable lifestyle changes
Tailored recommendations to support your health and wellbeing goals
24/7 legal advice line (personal legal queries, 365 days a year)
Activity data tracking and integration with your health apps
If you are passionate about improving the lives of young people and meet the criteria above, we'd love to hear from you.
Send your CV to or call Kian on (phone number removed) for an informal chat about the role