A national postal service provider seeks a Customer Operations Manager in Lewes to lead their Delivery team. Responsibilities include ensuring operational efficiency, motivating colleagues for excellent service, and partnering with the Trade Union to drive performance improvements. The ideal candidate will possess strong customer focus, flexibility, and the ability to excel under pressure. This full-time permanent role offers a starting salary of £45,888 plus a potential 10% bonus and various benefits, including generous leave and pension options.
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