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Trusted by over 14,000 schools and over 70% of MATs, Juniper’s technology and expertise deliver joined-up solutions for classrooms, the back office, staff development, and engaging with parents.
At Juniper Education, we believe that the heart of a great workplace is its people. That's why we're committed to investing in our team, creating an inclusive culture, and embracing our company values: collaboration, empowerment, innovation, passion, and purpose.
Our team of over 400 people nationwide, mostly experienced education experts and former teachers, is passionate about making schools and MATs a better place to work and learn. We aim to ease heavy workloads and stress, improve operations, and help pupils achieve more.
Our mission is clear: to look after you so that you can look after our children, with the ultimate goal of making a real and positive impact on education.
The Role | Credit Controller
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven education management systems and services, we address various needs, ensuring excellence in education. Your work directly influences the lives of students and educators.
Whether developing educational technology, supporting school leadership, or designing solutions to enhance learning, you can make a lasting impact. Our mission:
We look after you, so that you can look after our children.
We are committed to our core values:
* Empowerment: Equipping everyone with tools, knowledge, and the freedom to make informed decisions, recognized and respected by all.
* Purpose: Supporting everyone to reach their highest potential, enabling children to achieve theirs.
* Passion: Because we love what you do, you're at the heart of everything we do.
* Innovation: Delivering meaningful solutions with expertise and creative thinking to influence education.
* Collaboration: The cornerstone of our success, enabling us to harness diverse perspectives and strengths, achieving more together. Every voice counts!
Benefits include:
* Day 1 right to company sick pay
* Enhanced annual leave entitlement
* Opportunity to purchase additional leave
* Carrying over leave to next year
* Day 1 access to 24/7 GP & prescription services
* Rewards platform access
* Cycle to work scheme
* Enhanced maternity & adoption pay
* Employee assistance platform
* Funded development/qualification opportunities
* Health care cash plan
* Private medical insurance
About the Role
Are you an experienced Credit Controller seeking an exciting opportunity? Join Juniper Education and help ensure the financial health of our schools and Trusts. Your role involves minimizing risk and maximizing profitability by ensuring timely payments.
What You'll Be Doing
* Handling inbound and outbound calls with customers
* Sending statements and invoices
* Resolving payment queries efficiently
* Collaborating with internal teams to resolve payment issues
* Escalating accounts as needed
* Providing regular debt reports
* Improving debt collection processes
* Managing correspondence via email
* Maintaining detailed notes in collection software
* Preparing reports and attending meetings
* Supporting additional finance tasks
What We're Looking For
* Proven experience as a Credit Controller
* Understanding of accounts receivable, bank allocations, reconciliations
* Excellent query resolution skills
* Proficiency in MS Word, Teams, Outlook, Excel
* Strong numeracy and analytical skills
* Good time management and organization
* Knowledge of credit control cycle
* Effective communication skills
* Ability to work independently and in a team
* Ability to meet deadlines in a fast-paced environment
This role is offered on a full-time basis to maintain quality and meet performance goals.
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