Job Title
A Sales Representative plays a key role in driving sales, delivering excellent customer service, and ensuring high store standards.
Job Description:
As a Sales Representative, you will be at the heart of our business, working closely with customers to understand their needs and provide tailored solutions. You will be responsible for building strong relationships with customers, managing their journey from enquiry to sale, and promoting in-store merchandise and recommending relevant products.
Key Responsibilities:
* Sales & Customer Engagement:
o Build strong relationships with customers and manage their journey from enquiry to sale.
o Convert leads into paying customers and upsell additional services.
o Promote in-store merchandise and recommend relevant products.
* Store Operations & Administration:
o Maintain high store standards through daily checks, ensuring cleanliness and security.
o Handle general admin tasks: client correspondence, emails, stock taking, deliveries, and store audits.
Why Join Us?
We are seeking an ambitious and motivated individual who is passionate about delivering exceptional customer service and driving sales growth. As a Sales Representative, you will have opportunities to develop your skills and knowledge, work in a dynamic and fast-paced environment, and be part of a successful team.
Requirements:
* Sales & Customer Service Experience: Previous B2C/B2B sales, telesales, or customer service experience is essential.
* Strong Communicator: Excellent verbal and written English, with good numerical skills.
* KPI-Driven: Motivated by targets and sales growth.
* Customer-Focused: Passionate about delivering exceptional service and seeing tasks through to completion.