Location: Piccadilly, London (Flagship store – 5th & 6th floors, a short walk from Green Park Tube)
Our Head Office sits in the heart of Piccadilly, across the 5th and 6th floors of our beautiful flagship store. This vibrant central London location offers unbeatable access to restaurants, bars, cultural sites, shopping and more—plus excellent transport links via Green Park and multiple bus routes.
The Role
Lead, develop, and implement the buying and product development strategy for our Home category—delivering a highly curated, premium assortment that reflects our heritage, quality standards, and customer expectations. You’ll own the full product lifecycle from concept and sourcing through to launch and in‑season trading, driving commercial performance, innovation, and brand differentiation.
Key Measures of Success
* Sales growth and margin delivery across Home
* Successful launch of innovative, brand‑aligned ranges
* Strong supplier performance and uncompromising product quality
* High team engagement, development, and progression
What You’ll Do
Buying & Range Strategy
* Define and own the Home buying strategy aligned to brand vision, customer insight, and commercial targets across all channels.
* Build and maintain a balanced, luxury assortment across tableware, serveware, gifting, kitchen accessories, candles, linens, and seasonal ranges.
* Lead seasonal range planning, open‑to‑buy, and margin delivery; own the buying calendar.
* Identify white‑space opportunities, emerging trends, and category extensions that complement our luxury food offer.
Product Development
* Lead NPD across own‑label, exclusive, and collaborative ranges.
* Translate brand DNA into compelling product concepts with clear direction on design, materials, quality, and packaging.
* Manage briefs, critical paths, costings, and timelines from concept to launch; present ROI proposals for sign‑off with Merchandising.
* Ensure all products meet luxury quality standards, sustainability objectives, and regulatory requirements.
* Maintain sharp awareness of market trends and competitor activity.
* Source and develop relationships with best‑in‑class global artisans, manufacturers, and premium suppliers.
* Negotiate commercial terms, MOQs, lead times, exclusivity, and margin structures.
* Oversee ethical sourcing, quality assurance, and compliance.
Commercial Performance & Trading
* Own category trading performance: sales, margin, and stock efficiency.
* Monitor in‑season performance, acting on rebuys, markdowns, and exits.
* Partner with Merchandising and Supply Chain to optimise availability and stock flow.
* Partner with Marketing, Creative, and Retail to deliver cohesive storytelling and exceptional product launches.
* Lead product input into campaigns, seasonal themes, visual merchandising, and promotional calendars.
* Develop high‑profile collaborations and limited‑edition collections; deliver internal product training.
Leadership & Stakeholder Management
* Lead, develop, and inspire a high‑performing Buying & Product Development team.
* Work cross‑functionally with Food Buying, Merchandising, Design, Quality, Operations, and Finance.
* Act as the senior commercial voice for Home, and support Buyers/ABs with critical paths and on‑time delivery.
About You – Experience & Qualifications
* Senior buying & product development experience within luxury, premium, or heritage brands
* Strong background in Home, Tableware, Gifting, or design‑led categories
* Demonstrable NPD, own‑label, and exclusive range leadership
* Excellent commercial acumen with P&L ownership and margin management
* Established network of premium and artisan suppliers
* Understanding of sustainability challenges and opportunities
* Experience in luxury food, hospitality, or lifestyle‑led brands
* Exposure to ethical sourcing and premium packaging innovation
* Track record launching collaborations/limited editions
* Strong people leadership with a passion for growing talent
* Highly aesthetic with an exceptional eye for design, quality, and detail
* Commercial yet brand‑led decision‑maker; confident senior influencer and negotiator
* Passion for food culture, entertaining, and the luxury lifestyle
* Clear, compelling communicator—able to present simply and powerfully
* Sharp focus on margin, risk, and operational excellence
Why Work With Us
* Up to 40% discount in our store and restaurants
* 25 days’ holiday (plus bank holidays) and an extra day off for your birthday
* A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
* A range of opportunities to develop and grow personally and professionally
We’re committed to developing your career and nurturing your talent—regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We respect and embrace each other’s differences to create a truly inclusive environment.
In the last year alone, our people have been recognised with awards across Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service, and the Local Community.
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