Due to expanding of our current technical team we are looking for a :-
1. Time served Vehicle Technician
2. Experience in a similar role
3. Problem solving and decision-making skills
4. Excellent communication skills
5. Committed to providing high quality work
Does this sound like you?
6. Confident communicating with various people
7. Fast learner when picking up specific skills and techniques
8. Passionate about the automotive industry and interested in working for the largest automotive manufacturer in the world
9. Process driven and happy with technical skills
10. Generally organised in the workplace
Benfits of this role include;
11. Enjoy your birthday off on us every year!
12. Staff Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
13. Cashpoint - Cashpoint is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
14. Generous Holiday Allowance - Your free time matters to us! We offer all our employees 30 days annual leave each year (pro rata) which increases with length of service!
15. Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
16. Giving Back - We are proud to support charities and organisations that work to improve the communities that matter to us. In the past we have raised thousands of pounds for local charities by organising events from white water rafting to charity raffles.
Job Description:-
Carries out vehicle services and repairs
17. Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with TGB technical standards
18. Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
19. Examines vehicles and reports defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
20. Carries out each job within the budgeted time as set out on job card – to maintain own labour productivity
21. Works in accordance with workshop and dealership Health & Safety requirements
22. Works with colleagues to maintain workshop standards of cleanliness and tidiness
23. Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
Works in accordance with key Toyota or centre processes
24. Follows key processes to achieve specified quality and efficiency targets
25. Works with the centre to develop improved, more efficient processes
Liaises directly with customers where appropriate
26. Talks to customers to summarise the details of the work required or carried out, and answer their questions
27. Offers customers a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
28. Listens carefully to customers and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the centre
Provides support to less experienced colleagues
29. Coaches and supports apprentice technicians – for example by explaining a repair on a step-by-step basis as it is being carried out, or allowing an apprentice to carry out part of a job
30. Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
Attends regular training to update technical skills
31. Attends specialised training as required (e.g. in new TGB vehicles, technology or new workshop equipment)
Works as a full member of the centre team
32. Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
33. Ensures opportunities for sales are followed up by the most appropriate specialist
34. Reports on technical problems using appropriate procedures
Brand
Toyota