Job Introduction
Are you ready to shape the commercial future and digital evolution of one of the UK’s busiest rail networks?
We’re seeking a Commercial & Digital Director to join our Executive Team, based at our London Bridge Head Office.
As the first Train Operator to integrate track and train under a single leadership team, Southeastern is entering a defining chapter, modernising our railway, elevating customer experience and moving towards Great British Railways.
This is a moment for bold leadership, vision, and turning today’s opportunities into tomorrow’s transformation.
Can you move people? Apply now.
What you’ll do
As our Commercial & Digital Director, you will set the commercial tempo and digital direction of Southeastern, shaping the strategies, technologies and partnerships that secure the long‑term success of our railway.
This is a pivotal Executive role, responsible for:
1. Driving the commercial performance of the business, delivering growth and reducing subsidy
2. Leading our digital and technology strategy, ensuring we adopt modern, customer‑focused and future‑proofed solutions
3. Owning revenue generation, including fares, retail channels, revenue management, marketing, brand, and commercial partnerships
4. Transforming our use of data, enabling better decision‑making across the organisation
5. Championing innovation, challenging convention and unlocking new revenue opportunities
6. Representing Southeastern at a national level, shaping policy and contributing to commercial leadership across the industry
You will work closely with Executive colleagues, the Department for Transport, DFTO and the Rail Delivery Group, influencing not just South Eastern Railway’s future, but the future of integrated rail across the UK.
This is an opportunity to lead an ambitious directorate, spearhead commercial and digital change, and ensure South Eastern Railway continues to thrive in a modernising industry.
The experience you’ll bring
To succeed in this role, you’ll bring:
7. Inspirational senior leadership, ready to guide a large, diverse directorate
8. Commercial expertise with a track record of designing and delivering revenue strategies at scale
9. Digital leadership experience; comfortable leading technology teams, digital transformation and complex system portfolios
10. Financial acumen, with the ability to translate data into decisions that drive business performance
11. Strategic creativity, always asking “what if?” and challenging what’s possible
12. Exceptional stakeholder leadership, navigating complexity and aligning multiple organisations
13. Commercial & contractual fluency, with experience of large‑scale supplier management and investment decisions
14. A CIM or equivalent qualification in marketing (advantageous but not essential)
This role requires someone who can inspire, innovate and influence…someone who can lead South Eastern Railway into its next era.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role..
Other things to know
15. This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
16. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
17. If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What you’ll get in return
Along with your salary, the rewards you’ll get include:
18. a final salary pension
19. 25 days annual leave allowance (plus bank holidays)
20. free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1, trains a day, carrying more than, passengers and serving stations.
However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.
It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the National Rail Awards and endorsed as a WORK Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.
Learn more about our railway.
SE Trains Limited
Attached documents
21. Commercial and Digital Director - Jan .docx
Apply Salary Competitive plus free rail travel & final salary pension Frequency Annual Job Reference seastern/TP// - FML/D/ Contract Type Permanent - Full Time Closing Date 24 February, Job Category Management Business Unit Commercial Location 4 More London Riverside, United Kingdom Posted on 10 February, Apply