Job Description
JOB DESCRIPTIONAbout the roleThe repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes.We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team.This is a full time, permanent role based in the Greater Manchester region. Reporting to the Repairs Delivery Manager, the Service Manager will support, develop and manage an area-based team of trade operatives, to ensure that our residents receive a quality and professional service.You will spend time visiting properties within your area, as well as spending time in the Oldham office, with the option to spend 1-2 days working from home.What we are looking forYoull not only have experience of managing, leading and developing operational teams, but youll also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications.A company van will be provided for work use therefore a full UK driving licence is required.Youll also be able to demonstrateEssential:
* Experience of motivating, managing and performance managing operational teams.
* Up to date knowledge of housing sector best practice and relevant legislation.
* Knowledge and experience of sub-contractor management.
* Experience of successfully delivering an excellent customer focussed repair service.
* Experience of repairs management information systems.
* Excellent oral and written communications.
Essential qualifications
* Relevant Technical qualification - trade NVQ level 3 or equivalent.
* NVQ III First Line Management
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.To apply: To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile.Please apply with your CV and a covering letter, detailing how you meet the essential criteria. REEDTGP
Benefits
* Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
* Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
* Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
* Performance Pay:Annual Performance Score bonus subject to eligibility
* Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
* Health Plan Options:There are a couple of health care schemes available depending on the post grade
* VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
* Access to the Finance wellbeing portal
* Professional subscription annual payment
* Travel season ticket loan
* Car lease scheme
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