Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants — delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house
* Lead an engaged team focused on delivering a great customer experience
* Ensure strict compliance with health and safety regulations at all times
* Manage stock effectively to minimise wastage and ensure the kitchen has what it needs
* Support in-store events, including seasonal highlights like Breakfast with Santa and regular fixtures such as Afternoon Teas
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for improvement
* Work as part of the Garden Centre Management team to ensure a safe environment, a commercially successful store, and a positive workplace for colleagues
Who we are looking for
* Passion for hospitality with proven restaurant management experience
* Commercial awareness, understanding budgets, profitability, and driving sales
* Ability to manage stock controls and adhere to health & safety regulations
* Skilled in coaching and training staff to deliver excellent customer service and a safe environment
* Adaptability to changing priorities, workload, and regulations
* Positive attitude towards change, leading teams with care and motivation
* Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave, with flexibility to take holidays when you want
* Uncapped store discounts: 50% off in Restaurants, 25% off in Garden Centre, 10% off in food halls
* Access to Wagestream for financial wellbeing support
* Support from Retail Trust, including confidential support, virtual GP, counseling, and retail rewards
* Development opportunities via Dobbies Academy and eLearning platforms
* Inclusive and passionate team culture, dedicated to customer satisfaction
About us
Founded in 1865 by James Dobbie, Dobbies is the UK's only garden centre retailer with stores across every nation. We celebrate gardens and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers. We are committed to being a great place to work, fostering a supportive and successful team environment.
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